Flight compensation Transavia France:
Heraklion — London
Was your flight between Heraklion International Nikos Kazantzakis Airport (HER) and London Gatwick Airport (LGW) delayed or cancelled? European law EC 261/2004 protects you with no upfront costs.
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Claim and compensation for flight Transavia France Heraklion - London
The HER - LGW route operated by Transavia France experienced a disruption? Whether it was a technical or operational issue, you could claim a flat sum.
European legislation strictly frames passenger rights. For a distance of 2 680 km as is the case here, legal compensation is due if the company is at fault.
Why are you entitled to 400 €?
The European Regulation EC 261/2004 is very strict regarding air passenger rights. The amount of fixed compensation does not depend on the price of your ticket, but only on the flight distance.
Details of your right to compensation
- Departure airport: Heraklion International Nikos Kazantzakis Airport (HER)
- Arrival airport: London Gatwick Airport (LGW)
- Flight distance: 2 680 km (~3h21)
- Applicable compensation: 400 €
Did you know? Even if Transavia France is a non-EU airline, if the flight takes off from Heraklion International Nikos Kazantzakis Airport, the European regulation applies in full.
How to know if the flight Transavia France Heraklion - London is eligible?
To determine if your trip between Heraklion and London entitles you to compensation, the main criterion is the delay at arrival (and not at departure). It must be more than 3 hours.
Also note that the distance of 2 680 km perfectly justifies the compensation bracket of 400 €. This amount is net and the airline cannot derogate from it in its own terms and conditions.
What are the conditions for Transavia France to compensate you?
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Delay at arrival: You arrived with more than 3 hours delay at London.
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Cancellation: The airline cancelled the flight less than 14 days before departure.
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Overbooking: You were denied boarding against your will at Heraklion airport.
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Airline responsibility: The problem must be attributable to Transavia France (technical problem, sick crew, scheduling...).
Warning: Extraordinary circumstances (extreme weather preventing takeoff from Heraklion, air traffic controllers' strike, political instability) exempt the airline from its obligation to compensate.
The impact of a strike on your Transavia France compensation
A work stoppage of Transavia France crews is considered inherent in the normal activity of the carrier and no longer constitutes a valid excuse to refuse the 400 €.
A strike by weather services at Heraklion International Nikos Kazantzakis Airport or European air traffic control is an external cause over which Transavia France has no control.
What are your rights at Heraklion airport in case of prolonged wait?
During these long hours of waiting in the Heraklion International Nikos Kazantzakis Airport terminal, know that the airline has a legal obligation to take care of you. This includes catering, but also the possibility of making two telephone calls or sending emails for free.
Your forced stay at Heraklion shouldn't cost you a penny more than originally planned for your HER-LGW trip.
Steps: how to get your 400 € from Transavia France?
For your Heraklion - London trip, every minute counts. Note the reasons given by Transavia France staff at the Heraklion International Nikos Kazantzakis Airport counter during the incident.
This is where lawyers and specialized services come in. By going through an expert partner, you check your flight instantly and delegate the entire procedure to recover your 400 € without stress.
How long does it take to get the 400 € compensation?
Some passengers wait more than 6 months for a response from Transavia France. An expert can reduce this time by half.
By entrusting the recovery of your 400 € to a trusted third party, you save yourself months of waiting and the anxiety of seeing your case closed without follow-up, as reminders are managed by aviation law professionals.
What to do faced with silence or refusal from the airline?
Don't take Transavia France's email for granted claiming that the airport was blocked by snow without checking official reports.
Experts in aviation law have a colossal history of Transavia France convictions, which is a decisive advantage.
Frequently Asked Questions: Flight Heraklion - London
Everything you need to know about your request under European Union law.