Disrupted flight (EC 261/2004)

Flight compensation Transavia France:
Heraklion — Manchester

Planned legal compensation: 400 €

Was your flight between Heraklion International Nikos Kazantzakis Airport (HER) and Manchester Airport (MAN) delayed or cancelled? European law EC 261/2004 protects you with no upfront costs.

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Legal right to compensation: Transavia France flight between Heraklion and Manchester

Your claim for compensation for the Transavia France flight from Heraklion to Manchester deserves to be examined. A flight delay or cancellation is a frustrating experience for any traveler.

European legislation strictly frames passenger rights. For a distance of 2 929 km as is the case here, legal compensation is due if the company is at fault.

Why are you entitled to 400 €?

The European Regulation EC 261/2004 is very strict regarding air passenger rights. The amount of fixed compensation does not depend on the price of your ticket, but only on the flight distance.

Details of your right to compensation

  • Departure airport: Heraklion International Nikos Kazantzakis Airport (HER)
  • Arrival airport: Manchester Airport (MAN)
  • Flight distance: 2 929 km (~3h40)
  • Applicable compensation: 400 €

This is not a commercial gesture from Transavia France, but a legal obligation that applies to all flights within the scope of the directive.

How to know if the flight Transavia France Heraklion - Manchester is eligible?

Check your actual arrival time at Manchester. If Transavia France made you wait more than three hours on the tarmac at Manchester Airport, your claim is legitimate.

In the case of a cancellation, if you are notified less than 14 days before your departure from Heraklion, the regulation applies in the same way.

What are the conditions for Transavia France to compensate you?

  • Delay at arrival: You arrived with more than 3 hours delay at Manchester.
  • Cancellation: The airline cancelled the flight less than 14 days before departure.
  • Overbooking: You were denied boarding against your will at Heraklion airport.
  • Airline responsibility: The problem must be attributable to Transavia France (technical problem, sick crew, scheduling...).

Warning: Extraordinary circumstances (extreme weather preventing takeoff from Heraklion, air traffic controllers' strike, political instability) exempt the airline from its obligation to compensate.

The impact of a strike on your Transavia France compensation

Don't be fooled by Transavia France's vague terms: a 'wildcat' or declared strike remains the management responsibility of the company.

A strike by weather services at Heraklion International Nikos Kazantzakis Airport or European air traffic control is an external cause over which Transavia France has no control.

What are your rights at Heraklion airport in case of prolonged wait?

During these long hours of waiting in the Heraklion International Nikos Kazantzakis Airport terminal, know that the airline has a legal obligation to take care of you. This includes catering, but also the possibility of making two telephone calls or sending emails for free.

Even in extraordinary circumstances, this right to assistance at Heraklion remains valid. The hotel is due if Transavia France offsets your flight by one night.

Steps: how to get your 400 € from Transavia France?

It is strongly recommended to keep your Transavia France boarding pass and any communication relating to the delay suffered at Heraklion International Nikos Kazantzakis Airport airport. These documents will be vital for your case.

By entrusting your case regarding flight HER-MAN to our experts, you benefit from the 'No Win, No Fee' principle.

How long does it take to get the 400 € compensation?

Patience is often the watchword. Airlines receive thousands of requests weekly and processing your file for the flight from Heraklion to Manchester Airport can drag on if you don't follow up.

Technology today allows real-time tracking of the progress of your request against Transavia France on your smartphone.

What to do faced with silence or refusal from the airline?

Don't take Transavia France's email for granted claiming that the airport was blocked by snow without checking official reports.

In the last instance, it is the summons to court that often unlocks the payment. The company Transavia France will always prefer to compromise and pay the 400 € rather than incur additional legal costs for a lost cause in court.

Help & Information

Frequently Asked Questions: Flight Heraklion - Manchester

Everything you need to know about your request under European Union law.

What is the exact amount of compensation for a cancelled Transavia France flight from Heraklion to Manchester?

According to European Regulation EC 261/2004, the distance between HER and MAN being 2 929 km, the legal fixed compensation is set at 400 € per passenger, regardless of the initial price of the plane ticket.

How much time do I have to claim my compensation from Transavia France?

The legal limitation period depends on the country where the airline or the airport is based or the competent jurisdiction. Generally it varies from 2 to 5 years, but in France, you have up to 5 years to assert your rights.
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