Disrupted flight (EC 261/2004)

Flight compensation Transavia France:
Heraklion — Paris

Planned legal compensation: 400 €

Was your flight between Heraklion International Nikos Kazantzakis Airport (HER) and Paris-Orly Airport (ORY) delayed or cancelled? European law EC 261/2004 protects you with no upfront costs.

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Obtain your Transavia France flight payout for Heraklion → Paris

Were you affected by problems on your flight from Heraklion to Paris with Transavia France? Hours of waiting, an unexpected cancellation or overbooking can ruin your plans.

Your payout amount is independent of the fare. The distance alone of 2 384 km determines the payout under CE 261/2004.

Why are you entitled to 400 €?

The European Regulation EC 261/2004 is very strict regarding air passenger rights. The amount of fixed compensation does not depend on the price of your ticket, but only on the flight distance.

Details of your right to compensation

  • Departure airport: Heraklion International Nikos Kazantzakis Airport (HER)
  • Arrival airport: Paris-Orly Airport (ORY)
  • Flight distance: 2 384 km (~2h59)
  • Applicable compensation: 400 €

Remember that this law applies whether you're in economy or business, and irrespective of the passenger's citizenship.

How to know if the flight Transavia France Heraklion - Paris is eligible?

For an Transavia France flight from Heraklion to Paris, punctuality is a contractual obligation. A delay of 180 minutes triggers the right to {financial compensation|the 400€ payout}.

The 400€ fixed payout is owed individually. For a couple: every passenger can claim {the same amount|400€}. At this intermediate tier, the per-passenger indemnity is substantial.

What are the conditions for Transavia France to compensate you?

  • Delay at arrival: You arrived with more than 3 hours delay at Paris.
  • Cancellation: The airline cancelled the flight less than 14 days before departure.
  • Overbooking: You were denied boarding against your will at Heraklion airport.
  • Airline responsibility: The problem must be attributable to Transavia France (technical problem, sick crew, scheduling...).

Warning: Extraordinary circumstances (extreme weather preventing takeoff from Heraklion, air traffic controllers' strike, political instability) exempt the airline from its obligation to compensate.

The impact of a strike on your Transavia France compensation

A strike action by Transavia France's flight staff is deemed part of the normal activity of the carrier and no longer constitutes a valid excuse to refuse the 400€.

Even if the 400€ are not owed due to an external strike at Heraklion, care (food/accommodation) remains owed Transavia France. Keep this in mind.

What are your rights at Heraklion airport in case of prolonged wait?

The right to care is a crucial provision of the EU text. Regardless of the 400€ question, if the delay drags on at Heraklion International Nikos Kazantzakis Airport, Transavia France is obliged to provide coupons for food and drink.

If you already paid for meals at Heraklion International Nikos Kazantzakis Airport due to Transavia France's fault, collect every receipt. You are entitled to refund of every euro spent on top of the 400€ indemnity.

Steps: how to get your 400 € from Transavia France?

Getting justice against Transavia France requires persistence. No response or standardised rejections are the norm with airlines.

Through partner platforms, your claim can be launched in under 5 minutes. Their systems automatically verify Transavia France's actual records for Heraklion→Paris.

How long does it take to get the 400 € compensation?

Some passengers wait over 6 months for a response from Transavia France. An expert can cut the delay considerably.

By entrusting the recovery of your 400€ to a trusted partner, you spare yourself months of waiting and the stress of seeing your case ignored, as chasing are handled by legal experts.

What to do faced with silence or refusal from the airline?

Bear in mind that Transavia France isn't required to substantiate its refusal in its first reply. But as soon as you contest with the right arguments, the burden of proof falls {to the airline|onto Transavia France}.

{Facing a refusal|If Transavia France persists}, three options exist: approaching the aviation authority, mediation, or court proceedings. An expert will guide you the most effective channel for {your situation|the Heraklion→Paris case}.

Help & Information

Frequently Asked Questions: Flight Heraklion - Paris

Everything you need to know about your request under European Union law.

What is the exact amount of compensation for a cancelled Transavia France flight from Heraklion to Paris?

According to European Regulation EC 261/2004, the distance between HER and ORY being 2 384 km, the legal fixed compensation is set at 400 € per passenger, regardless of the initial price of the plane ticket.

How much time do I have to claim my compensation from Transavia France?

The legal limitation period depends on the country where the airline or the airport is based or the competent jurisdiction. Generally it varies from 2 to 5 years, but in France, you have up to 5 years to assert your rights.
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