Flight compensation Transavia France:
Heraklion — Paris
Was your flight between Heraklion International Nikos Kazantzakis Airport (HER) and Paris-Orly Airport (ORY) delayed or cancelled? European law EC 261/2004 protects you with no upfront costs.
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Get your Transavia France flight compensation for the route Heraklion - Paris
Have you experienced a major inconvenience during your trip between Heraklion and Paris with Transavia France? A flight delayed by several hours, a last-minute cancellation, or overbooking can ruin your plans.
Fortunately, for this specific route with a distance of 2 384 km, EC Regulation 261/2004 requires Transavia France to pay you financial compensation.
Why are you entitled to 400 €?
The European Regulation EC 261/2004 is very strict regarding air passenger rights. The amount of fixed compensation does not depend on the price of your ticket, but only on the flight distance.
Details of your right to compensation
- Departure airport: Heraklion International Nikos Kazantzakis Airport (HER)
- Arrival airport: Paris-Orly Airport (ORY)
- Flight distance: 2 384 km (~2h59)
- Applicable compensation: 400 €
Remember that this law applies whether you are traveling in economy or business class, and regardless of the passenger's nationality.
How to know if the flight Transavia France Heraklion - Paris is eligible?
For an Transavia France flight from Heraklion to Paris, punctuality is a performance obligation. A delay of 180 minutes triggers the right to financial compensation of 400 €.
An unexpected cancellation or a diverted flight from Heraklion International Nikos Kazantzakis Airport without an immediate satisfactory solution gives rise to this same indemnity of 400 €.
What are the conditions for Transavia France to compensate you?
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Delay at arrival: You arrived with more than 3 hours delay at Paris.
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Cancellation: The airline cancelled the flight less than 14 days before departure.
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Overbooking: You were denied boarding against your will at Heraklion airport.
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Airline responsibility: The problem must be attributable to Transavia France (technical problem, sick crew, scheduling...).
Warning: Extraordinary circumstances (extreme weather preventing takeoff from Heraklion, air traffic controllers' strike, political instability) exempt the airline from its obligation to compensate.
The impact of a strike on your Transavia France compensation
Don't be fooled by Transavia France's vague terms: a 'wildcat' or declared strike remains the management responsibility of the company.
Warning however: if the cancellation is directly attributable to the airport staff or a decision by air navigation, Transavia France is released from its obligation to pay the legal indemnity of 400 euros, but not from its duty of assistance.
What are your rights at Heraklion airport in case of prolonged wait?
In addition to financial compensation, the European regulation guarantees what is called a 'right to care.' If your flight is delayed departing from Heraklion International Nikos Kazantzakis Airport, Transavia France must provide you with free meals and refreshments in reasonable quantity given the delay.
If your new flight is not scheduled until the next day, the company must also take care of your hotel night near Heraklion International Nikos Kazantzakis Airport and the transfer by taxi or bus between the airport and the place of accommodation.
Steps: how to get your 400 € from Transavia France?
Getting justice against carrier Transavia France requires perseverance. No response or standardized refusals are common tactics.
To maximize your chances of success, use a collection service. These experts know the case law perfectly and will not be intimidated by the legal department of Transavia France.
How long does it take to get the 400 € compensation?
Some passengers wait more than 6 months for a response from Transavia France. An expert can reduce this time by half.
Technology today allows real-time tracking of the progress of your request against Transavia France on your smartphone.
What to do faced with silence or refusal from the airline?
It is not uncommon for a claim for 400 € to be automatically rejected by the company's algorithms under a fallacious generic pretext.
If you are certain of your right, you can refer to the Civil Aviation of the country of departure, or better yet, escalate the matter to the lower courts with the help of a specialized partner lawyer.
Frequently Asked Questions: Flight Heraklion - Paris
Everything you need to know about your request under European Union law.