Flight compensation Transavia France:
Kos — London
Was your flight between Kos Airport (KGS) and London Gatwick Airport (LGW) delayed or cancelled? European law EC 261/2004 protects you with no upfront costs.
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Procedure: Transavia France flight compensation from Kos to London
From Kos Airport airport, your departure with Transavia France to London didn't go as planned? Passengers have strong rights against carriers.
Directive 261/2004 is clear: for 2 679 km of flight, the company Transavia France is subject to a compensation obligation if the delay exceeds 3 hours or if the flight is cancelled.
Why are you entitled to 400 €?
The European Regulation EC 261/2004 is very strict regarding air passenger rights. The amount of fixed compensation does not depend on the price of your ticket, but only on the flight distance.
Details of your right to compensation
- Departure airport: Kos Airport (KGS)
- Arrival airport: London Gatwick Airport (LGW)
- Flight distance: 2 679 km (~3h21)
- Applicable compensation: 400 €
Remember that this law applies whether you are traveling in economy or business class, and regardless of the passenger's nationality.
How to know if the flight Transavia France Kos - London is eligible?
The 3-hour limit is calculated at the moment the aircraft doors open at London Gatwick Airport airport. If this is the case, and the flight cancellation is not due to extraordinary circumstances, Transavia France owes you 400 €.
An unexpected cancellation or a diverted flight from Kos Airport without an immediate satisfactory solution gives rise to this same indemnity of 400 €.
What are the conditions for Transavia France to compensate you?
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Delay at arrival: You arrived with more than 3 hours delay at London.
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Cancellation: The airline cancelled the flight less than 14 days before departure.
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Overbooking: You were denied boarding against your will at Kos airport.
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Airline responsibility: The problem must be attributable to Transavia France (technical problem, sick crew, scheduling...).
Warning: Extraordinary circumstances (extreme weather preventing takeoff from Kos, air traffic controllers' strike, political instability) exempt the airline from its obligation to compensate.
The impact of a strike on your Transavia France compensation
Not all strikes exempt the company from its obligations. If the delay of your Kos - London trip is due to an internal strike within Transavia France, the European justice recently ruled that this entitles to compensation.
A strike by weather services at Kos Airport or European air traffic control is an external cause over which Transavia France has no control.
What are your rights at Kos airport in case of prolonged wait?
Assistance is due from 2 hours of delay for a flight of this distance. Transavia France must ensure the well-being of its passengers stuck at Kos.
Do not hesitate to request this assistance at the company's counter. If it is refused and you have to advance food or hotel costs at Kos Airport, keep your receipts carefully to request direct reimbursement.
Steps: how to get your 400 € from Transavia France?
Getting justice against carrier Transavia France requires perseverance. No response or standardized refusals are common tactics.
Partner LegalTech services have tools to check actual Transavia France flight logs and contradict false weather excuses.
How long does it take to get the 400 € compensation?
Some passengers wait more than 6 months for a response from Transavia France. An expert can reduce this time by half.
Technology today allows real-time tracking of the progress of your request against Transavia France on your smartphone.
What to do faced with silence or refusal from the airline?
It is not uncommon for a claim for 400 € to be automatically rejected by the company's algorithms under a fallacious generic pretext.
If you are certain of your right, you can refer to the Civil Aviation of the country of departure, or better yet, escalate the matter to the lower courts with the help of a specialized partner lawyer.
Frequently Asked Questions: Flight Kos - London
Everything you need to know about your request under European Union law.