Flight compensation Transavia France:
Lisbon — Nantes

How to be compensated by Transavia France on the Lisbon (LIS) - Nantes (NTE) line

No one likes waiting for hours at the airport. If Transavia France did not respect its scheduled times for your Lisbon - Nantes flight, the law is on your side.

Fortunately, for this specific route with a distance of 1 113 km, EC Regulation 261/2004 requires Transavia France to pay you financial compensation.

Why are you entitled to 250 €?

The European Regulation EC 261/2004 is very strict regarding air passenger rights. The amount of fixed compensation does not depend on the price of your ticket, but only on the flight distance.

Remember that this law applies whether you are traveling in economy or business class, and regardless of the passenger's nationality.

How to know if the flight Transavia France Lisbon - Nantes is eligible?

The 3-hour limit is calculated at the moment the aircraft doors open at Nantes Atlantique Airport airport. If this is the case, and the flight cancellation is not due to extraordinary circumstances, Transavia France owes you 250 €.

The compensation also covers boarding denials (overbooking). If Transavia France sold more seats than planned and you stay on the tarmac at Lisbon Portela Airport, the 250 € compensation is automatic.

What are the conditions for Transavia France to compensate you?

• Delay at arrival: You arrived with more than 3 hours delay at Nantes.
• Cancellation: The airline cancelled the flight less than 14 days before departure.
• Overbooking: You were denied boarding against your will at Lisbon airport.
• Airline responsibility: The problem must be attributable to Transavia France (technical problem, sick crew, scheduling...).

The impact of a strike on your Transavia France compensation

When a social movement disrupts your itinerary to Nantes Atlantique Airport, the company will often try to clear itself. However, a strike by its own staff is no longer, in the majority of cases, considered an exonerating circumstance.

On the other hand, if it is the air traffic controllers, the baggage handlers at Lisbon Portela Airport airport, or the security staff who are on strike, it is indeed an extraordinary circumstance. In this precise scenario, the 250 € will not be due.

What are your rights at Lisbon airport in case of prolonged wait?

In addition to financial compensation, the European regulation guarantees what is called a 'right to care.' If your flight is delayed departing from Lisbon Portela Airport, Transavia France must provide you with free meals and refreshments in reasonable quantity given the delay.

Some passengers are unaware that transportation between the hotel and Lisbon Portela Airport terminal is also included in the legal package due by Transavia France.

Steps: how to get your 250 € from Transavia France?

Getting justice against carrier Transavia France requires perseverance. No response or standardized refusals are common tactics.

To maximize your chances of success, use a collection service. These experts know the case law perfectly and will not be intimidated by the legal department of Transavia France.

How long does it take to get the 250 € compensation?

Don't be surprised if you don't hear back within fifteen days of your request. The average time observed for a company like Transavia France to validate a complex file often varies between four and twelve weeks.

Recovering 250 € has never been faster thanks to the interconnection between defense platforms and Transavia France systems.

What to do faced with silence or refusal from the airline?

An unfounded refusal from Transavia France is a practice that experts know perfectly how to bypass by citing the right articles of Regulation 261.

A claim organization will know exactly how to counter the airline's arguments, having access to certified meteorological histories and traffic reports from Lisbon Portela Airport airport to prove their faults.