Disrupted flight (EC 261/2004)

Flight compensation Transavia France:
London — Dubrovnik

Planned legal compensation: 400 €

Was your flight between London Gatwick Airport (LGW) and Dubrovnik Airport (DBV) delayed or cancelled? European law EC 261/2004 protects you with no upfront costs.

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Legal right: Transavia France flight between London and Dubrovnik

If your journey from London Gatwick Airport to Dubrovnik Airport operated by Transavia France was disrupted, you are not alone when dealing with the carrier.

Given the route between London and Dubrovnik (1 690 km), the EU scale provides for automatic protection in case of a breach by Transavia France. Medium-haul flights attract a substantial indemnity.

Why are you entitled to 400 €?

The European Regulation EC 261/2004 is very strict regarding air passenger rights. The amount of fixed compensation does not depend on the price of your ticket, but only on the flight distance.

Details of your right to compensation

  • Departure airport: London Gatwick Airport (LGW)
  • Arrival airport: Dubrovnik Airport (DBV)
  • Flight distance: 1 690 km (~2h07)
  • Applicable compensation: 400 €

Good to know? Even if Transavia France is a airline based outside the EU, if the flight takes off from London Gatwick Airport, CE 261 applies in full.

How to know if the flight Transavia France London - Dubrovnik is eligible?

Be sure to retain your flight records for the Transavia France LGW→DBV flight. They constitute the key proof of your entitlement.

In the case of a flight suppression, if you were informed fewer than two weeks before your departure from London, the CE 261 applies equally.

What are the conditions for Transavia France to compensate you?

  • Delay at arrival: You arrived with more than 3 hours delay at Dubrovnik.
  • Cancellation: The airline cancelled the flight less than 14 days before departure.
  • Overbooking: You were denied boarding against your will at London airport.
  • Airline responsibility: The problem must be attributable to Transavia France (technical problem, sick crew, scheduling...).

Warning: Extraordinary circumstances (extreme weather preventing takeoff from London, air traffic controllers' strike, political instability) exempt the airline from its obligation to compensate.

The impact of a strike on your Transavia France compensation

The issue of strikes is a frequent sticking point in compensation cases. It is vital to distinguish between a strike by Transavia France's own staff (pilots, cabin crew) and an third-party strike.

However, if ground handlers at London Gatwick Airport or screening personnel take action, this constitutes an extraordinary circumstance. In this scenario, the 400€ are not owed.

What are your rights at London airport in case of prolonged wait?

If London Gatwick Airport turns into your involuntary base because of Transavia France, the law stipulates that your essential requirements must be covered by the carrier. For a medium-haul flight, the right to care kicks in after 3 hours.

In case of a overnight flight delay, the regulation requires that lodging and transport to and from London Gatwick Airport are entirely at the carrier's expense.

Steps: how to get your 400 € from Transavia France?

To get started: submit a written complaint to Transavia France's claims department explicitly citing Regulation CE 261/2004 and {the 400€ amount|your specific claim}.

By delegating your LGW→DBV case to specialist partners, you enjoy the "No Win, No Fee" principle (no cost if unsuccessful).

How long does it take to get the 400 € compensation?

A common question is about processing times. A claim filed directly to Transavia France's customer service can take months, even half a year before you hear back.

Modern platforms reduce the average timeline to a few weeks for over 90% of cases {like yours|such as Transavia France London→Dubrovnik}.

What to do faced with silence or refusal from the airline?

The template response from Transavia France citing "extraordinary circumstances" for your London-Dubrovnik flight is a well-known tactic. Eurocontrol archives are accessible and can confirm or refute every claim.

For your 400€, don't settle with Transavia France without the advice of a professional who knows the full scope of your claim for London→Dubrovnik.

Help & Information

Frequently Asked Questions: Flight London - Dubrovnik

Everything you need to know about your request under European Union law.

What is the exact amount of compensation for a cancelled Transavia France flight from London to Dubrovnik?

According to European Regulation EC 261/2004, the distance between LGW and DBV being 1 690 km, the legal fixed compensation is set at 400 € per passenger, regardless of the initial price of the plane ticket.

How much time do I have to claim my compensation from Transavia France?

The legal limitation period depends on the country where the airline or the airport is based or the competent jurisdiction. Generally it varies from 2 to 5 years, but in France, you have up to 5 years to assert your rights.
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