Flight compensation Transavia France:
London — Heraklion

Refund and reimbursement for Transavia France: London to Heraklion

A cancellation on Transavia France London - Heraklion entitles you to up to 400€. Find out if you're eligible.

Departing from London Gatwick Airport, you are protected by EU law. The distance of 2 680 km determines the amount of your compensation. Your flight sits in the middle bracket.

Why are you entitled to 400 €?

The European Regulation EC 261/2004 is very strict regarding air passenger rights. The amount of fixed compensation does not depend on the price of your ticket, but only on the flight distance.

Since the landmark CJEU judgment, significant arrival delays are treated like a cancellation for the right to compensation. This significantly strengthened the reach of CE 261.

How to know if the flight Transavia France London - Heraklion is eligible?

Verify your real landing time at Heraklion. If Transavia France delayed you over 3h at Heraklion International Nikos Kazantzakis Airport, your claim is legitimate.

Even if Transavia France reroutes you, the 400€ compensation still applies if the arrival at Heraklion exceeds 3 hours.

What are the conditions for Transavia France to compensate you?

• Delay at arrival: You arrived with more than 3 hours delay at Heraklion.
• Cancellation: The airline cancelled the flight less than 14 days before departure.
• Overbooking: You were denied boarding against your will at London airport.
• Airline responsibility: The problem must be attributable to Transavia France (technical problem, sick crew, scheduling...).

The impact of a strike on your Transavia France compensation

Don't be misled by Transavia France's vague terms: a unannounced or declared strike is the operational burden of the airline. Regardless of distance, the principle remains identical for strikes.

A strike by ATC services at London Gatwick Airport or European ATC is an external cause over which Transavia France has no control.

What are your rights at London airport in case of prolonged wait?

Once the delay exceeds the legal trigger, i.e. 3 hours for flights between 1500 and 3500 km, Transavia France is obliged to deliver the required assistance to every passenger{s} stranded at London.

The law is unambiguous: care is never a goodwill gesture from Transavia France. It is a binding duty enforceable in court.

Steps: how to get your 400 € from Transavia France?

Launching a procedure with Transavia France for a flight from London to Heraklion can be daunting if you go it alone. Customer service often tends to cite the weather to refuse your claim.

The main benefit: they take on all the complexity and only collect fees if the 400€ are successfully recovered.

How long does it take to get the 400 € compensation?

Patience is often key. Airlines receive a huge volume of claims every week and your London to Heraklion International Nikos Kazantzakis Airport case can stall if you remain passive.

Technology now allow you to follow the progress of your claim against Transavia France through an online dashboard. For a medium-haul, expect around 6 to 10 weeks with an expert.

What to do faced with silence or refusal from the airline?

Know that Transavia France doesn't need to justify its refusal immediately. But when you respond with documentation, the obligation to prove shifts {to the airline|onto Transavia France}.

Aviation law experts have a vast record of rulings against Transavia France, which is a powerful lever in proceedings.