Flight compensation Transavia France:
London — Faro

How to be compensated by Transavia France on the London (STN) - Faro (FAO) line

From London Stansted Airport airport, your departure with Transavia France to Faro didn't go as planned? Passengers have strong rights against carriers.

Thanks to the European CE 261 text, passengers who are victims of these issues on a trip of 1 774 km have the right to demand flat-rate compensation from the carrier.

Why are you entitled to 400 €?

The European Regulation EC 261/2004 is very strict regarding air passenger rights. The amount of fixed compensation does not depend on the price of your ticket, but only on the flight distance.

Too few travelers claim their due (less than 15% on average). Don't let this compensation fly away: the procedure, although sometimes administratively heavy on the company side, is an absolute right for the consumer.

How to know if the flight Transavia France London - Faro is eligible?

The 3-hour limit is calculated at the moment the aircraft doors open at Faro Airport airport. If this is the case, and the flight cancellation is not due to extraordinary circumstances, Transavia France owes you 400 €.

The compensation also covers boarding denials (overbooking). If Transavia France sold more seats than planned and you stay on the tarmac at London Stansted Airport, the 400 € compensation is automatic.

What are the conditions for Transavia France to compensate you?

• Delay at arrival: You arrived with more than 3 hours delay at Faro.
• Cancellation: The airline cancelled the flight less than 14 days before departure.
• Overbooking: You were denied boarding against your will at London airport.
• Airline responsibility: The problem must be attributable to Transavia France (technical problem, sick crew, scheduling...).

The impact of a strike on your Transavia France compensation

Not all strikes exempt the company from its obligations. If the delay of your London - Faro trip is due to an internal strike within Transavia France, the European justice recently ruled that this entitles to compensation.

Even if 400 € is not payable due to an external strike at London, assistance (meals/hotel) remains mandatory for Transavia France.

What are your rights at London airport in case of prolonged wait?

The right to assistance is a crucial provision of the European text. Even before speaking of your 400 €, if the delay stretches at London Stansted Airport airport, Transavia France is required to distribute vouchers to eat and drink.

If your new flight is not scheduled until the next day, the company must also take care of your hotel night near London Stansted Airport and the transfer by taxi or bus between the airport and the place of accommodation.

Steps: how to get your 400 € from Transavia France?

The amicable route with Transavia France to recover 400 € often fails without a technical and legal file.

To maximize your chances of success, use a collection service. These experts know the case law perfectly and will not be intimidated by the legal department of Transavia France.

How long does it take to get the 400 € compensation?

Some passengers wait more than 6 months for a response from Transavia France. An expert can reduce this time by half.

Technology today allows real-time tracking of the progress of your request against Transavia France on your smartphone.

What to do faced with silence or refusal from the airline?

Don't take Transavia France's email for granted claiming that the airport was blocked by snow without checking official reports.

If you are certain of your right, you can refer to the Civil Aviation of the country of departure, or better yet, escalate the matter to the lower courts with the help of a specialized partner lawyer.