Disrupted flight (EC 261/2004)

Flight compensation Transavia France:
London — Palma de Mallorca

Planned legal compensation: 250 €

Was your flight between London Stansted Airport (STN) and Palma De Mallorca Airport (PMI) delayed or cancelled? European law EC 261/2004 protects you with no upfront costs.

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Claim and compensation for flight Transavia France London - Palma de Mallorca

If your trip departing from London Stansted Airport and arriving at Palma De Mallorca Airport operated by Transavia France was disrupted, you are not alone against the airline.

Given the route between London and Palma de Mallorca (1 385 km), the European scale provides automatic financial protection in case of failure by Transavia France.

Why are you entitled to 250 €?

The European Regulation EC 261/2004 is very strict regarding air passenger rights. The amount of fixed compensation does not depend on the price of your ticket, but only on the flight distance.

Details of your right to compensation

  • Departure airport: London Stansted Airport (STN)
  • Arrival airport: Palma De Mallorca Airport (PMI)
  • Flight distance: 1 385 km (~1h44)
  • Applicable compensation: 250 €

Did you know? Even if Transavia France is a non-EU airline, if the flight takes off from London Stansted Airport, the European regulation applies in full.

How to know if the flight Transavia France London - Palma de Mallorca is eligible?

Check your actual arrival time at Palma de Mallorca. If Transavia France made you wait more than three hours on the tarmac at Palma De Mallorca Airport, your claim is legitimate.

Also note that the distance of 1 385 km perfectly justifies the compensation bracket of 250 €. This amount is net and the airline cannot derogate from it in its own terms and conditions.

What are the conditions for Transavia France to compensate you?

  • Delay at arrival: You arrived with more than 3 hours delay at Palma de Mallorca.
  • Cancellation: The airline cancelled the flight less than 14 days before departure.
  • Overbooking: You were denied boarding against your will at London airport.
  • Airline responsibility: The problem must be attributable to Transavia France (technical problem, sick crew, scheduling...).

Warning: Extraordinary circumstances (extreme weather preventing takeoff from London, air traffic controllers' strike, political instability) exempt the airline from its obligation to compensate.

The impact of a strike on your Transavia France compensation

If your Transavia France flight from London Stansted Airport was cancelled due to an internal union strike, you are eligible for legal repair.

On the other hand, if it is the air traffic controllers, the baggage handlers at London Stansted Airport airport, or the security staff who are on strike, it is indeed an extraordinary circumstance. In this precise scenario, the 250 € will not be due.

What are your rights at London airport in case of prolonged wait?

Don't buy your food without first asking Transavia France for coupons. If you do, keep your receipts carefully.

Even in extraordinary circumstances, this right to assistance at London remains valid. The hotel is due if Transavia France offsets your flight by one night.

Steps: how to get your 250 € from Transavia France?

For your London - Palma de Mallorca trip, every minute counts. Note the reasons given by Transavia France staff at the London Stansted Airport counter during the incident.

This is where lawyers and specialized services come in. By going through an expert partner, you check your flight instantly and delegate the entire procedure to recover your 250 € without stress.

How long does it take to get the 250 € compensation?

On the STN-PMI line, delays can vary according to the reactivity of Transavia France's legal department.

Recovering 250 € has never been faster thanks to the interconnection between defense platforms and Transavia France systems.

What to do faced with silence or refusal from the airline?

An unfounded refusal from Transavia France is a practice that experts know perfectly how to bypass by citing the right articles of Regulation 261.

DGAC or its European equivalents can be slow. A private court proceeding against Transavia France is often more striking.

Help & Information

Frequently Asked Questions: Flight London - Palma de Mallorca

Everything you need to know about your request under European Union law.

What is the exact amount of compensation for a cancelled Transavia France flight from London to Palma de Mallorca?

According to European Regulation EC 261/2004, the distance between STN and PMI being 1 385 km, the legal fixed compensation is set at 250 € per passenger, regardless of the initial price of the plane ticket.

How much time do I have to claim my compensation from Transavia France?

The legal limitation period depends on the country where the airline or the airport is based or the competent jurisdiction. Generally it varies from 2 to 5 years, but in France, you have up to 5 years to assert your rights.
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