Disrupted flight (EC 261/2004)

Flight compensation Transavia France:
London — Tenerife

Planned legal compensation: 400 €

Was your flight between London Stansted Airport (STN) and Tenerife South Airport (TFS) delayed or cancelled? European law EC 261/2004 protects you with no upfront costs.

Delegate to our network of brokers and legal experts.

★★★★★ Free case study
Transavia France

Check my flight Transavia France

Get your compensation guaranteed by Regulation EC 261/2004.

100% secure process and GDPR compliant

Get your Transavia France flight compensation for the route London - Tenerife

From London Stansted Airport airport, your departure with Transavia France to Tenerife didn't go as planned? Passengers have strong rights against carriers.

Directive 261/2004 is clear: for 2 997 km of flight, the company Transavia France is subject to a compensation obligation if the delay exceeds 3 hours or if the flight is cancelled.

Why are you entitled to 400 €?

The European Regulation EC 261/2004 is very strict regarding air passenger rights. The amount of fixed compensation does not depend on the price of your ticket, but only on the flight distance.

Details of your right to compensation

  • Departure airport: London Stansted Airport (STN)
  • Arrival airport: Tenerife South Airport (TFS)
  • Flight distance: 2 997 km (~3h45)
  • Applicable compensation: 400 €

Too few travelers claim their due (less than 15% on average). Don't let this compensation fly away: the procedure, although sometimes administratively heavy on the company side, is an absolute right for the consumer.

How to know if the flight Transavia France London - Tenerife is eligible?

For an Transavia France flight from London to Tenerife, punctuality is a performance obligation. A delay of 180 minutes triggers the right to financial compensation of 400 €.

Keeping your travel documents for the Transavia France STN-TFS flight is crucial to prove that you were present at boarding at London.

What are the conditions for Transavia France to compensate you?

  • Delay at arrival: You arrived with more than 3 hours delay at Tenerife.
  • Cancellation: The airline cancelled the flight less than 14 days before departure.
  • Overbooking: You were denied boarding against your will at London airport.
  • Airline responsibility: The problem must be attributable to Transavia France (technical problem, sick crew, scheduling...).

Warning: Extraordinary circumstances (extreme weather preventing takeoff from London, air traffic controllers' strike, political instability) exempt the airline from its obligation to compensate.

The impact of a strike on your Transavia France compensation

Don't be fooled by Transavia France's vague terms: a 'wildcat' or declared strike remains the management responsibility of the company.

Even if 400 € is not payable due to an external strike at London, assistance (meals/hotel) remains mandatory for Transavia France.

What are your rights at London airport in case of prolonged wait?

The right to assistance is a crucial provision of the European text. Even before speaking of your 400 €, if the delay stretches at London Stansted Airport airport, Transavia France is required to distribute vouchers to eat and drink.

Do not hesitate to request this assistance at the company's counter. If it is refused and you have to advance food or hotel costs at London Stansted Airport, keep your receipts carefully to request direct reimbursement.

Steps: how to get your 400 € from Transavia France?

The formal notice letter and the collection of evidence of delay at Tenerife South Airport airport (boarding pass, certificate) are mandatory steps to face the airline.

Partner LegalTech services have tools to check actual Transavia France flight logs and contradict false weather excuses.

How long does it take to get the 400 € compensation?

Patience is often the watchword. Airlines receive thousands of requests weekly and processing your file for the flight from London to Tenerife South Airport can drag on if you don't follow up.

A collective action on the Transavia France flight from London can also be a way to get your funds faster.

What to do faced with silence or refusal from the airline?

Don't take Transavia France's email for granted claiming that the airport was blocked by snow without checking official reports.

If you are certain of your right, you can refer to the Civil Aviation of the country of departure, or better yet, escalate the matter to the lower courts with the help of a specialized partner lawyer.

Help & Information

Frequently Asked Questions: Flight London - Tenerife

Everything you need to know about your request under European Union law.

What is the exact amount of compensation for a cancelled Transavia France flight from London to Tenerife?

According to European Regulation EC 261/2004, the distance between STN and TFS being 2 997 km, the legal fixed compensation is set at 400 € per passenger, regardless of the initial price of the plane ticket.

How much time do I have to claim my compensation from Transavia France?

The legal limitation period depends on the country where the airline or the airport is based or the competent jurisdiction. Generally it varies from 2 to 5 years, but in France, you have up to 5 years to assert your rights.
100% secure process and GDPR compliant