Disrupted flight (EC 261/2004)

Flight compensation Transavia France:
Lyon — Marrakech

Planned legal compensation: 400 €

Was your flight between Lyon (LYS) and Menara Airport (RAK) delayed or cancelled? European law EC 261/2004 protects you with no upfront costs.

Delegate to our network of brokers and legal experts.

★★★★★ Free case study
Transavia France

Check my flight Transavia France

Get your compensation guaranteed by Regulation EC 261/2004.

100% secure process and GDPR compliant

Process: claim for Transavia France flight from Lyon to Marrakech

No one enjoys being stranded in the terminal. If Transavia France didn't honour its scheduled times for your Lyon - Marrakech flight, the law is on your side.

Regulation 261/2004 is unambiguous: for 1 934 km, Transavia France is held to a payout requirement if the flight is cancelled.

Why are you entitled to 400 €?

The European Regulation EC 261/2004 is very strict regarding air passenger rights. The amount of fixed compensation does not depend on the price of your ticket, but only on the flight distance.

Details of your right to compensation

  • Departure airport: Lyon (LYS)
  • Arrival airport: Menara Airport (RAK)
  • Flight distance: 1 934 km (~2h25)
  • Applicable compensation: 400 €

Note: only extraordinary circumstances (extreme weather, airspace closures, security threats) relieve Transavia France from payment. Otherwise, the payout is owed.

How to know if the flight Transavia France Lyon - Marrakech is eligible?

The indemnity for LYS-RAK is a payout for time lost, not merely a commercial gesture. On this medium-haul distance, delays are frequent and often compensable.

An unexpected cancellation or a diverted flight from Lyon without an immediate alternative entitles you to the same 400€ payout.

What are the conditions for Transavia France to compensate you?

  • Delay at arrival: You arrived with more than 3 hours delay at Marrakech.
  • Cancellation: The airline cancelled the flight less than 14 days before departure.
  • Overbooking: You were denied boarding against your will at Lyon airport.
  • Airline responsibility: The problem must be attributable to Transavia France (technical problem, sick crew, scheduling...).

Warning: Extraordinary circumstances (extreme weather preventing takeoff from Lyon, air traffic controllers' strike, political instability) exempt the airline from its obligation to compensate.

The impact of a strike on your Transavia France compensation

The principle is clear: if Transavia France's staff stop work, it is a risk that {the airline|Transavia France} should have anticipated. Therefore, {your compensation|the 400€} remains owed.

However, if ground handlers at Lyon or screening personnel take action, this constitutes an extraordinary circumstance. In this scenario, the 400€ are not owed.

What are your rights at Lyon airport in case of prolonged wait?

Here is what Transavia France owes you during a prolonged wait at Lyon: drinks and snacks proportionate to the delay, the ability to call or email, and accommodation if an overnight stay is needed.

If you already paid for meals at Lyon due to Transavia France's fault, collect every receipt. You are entitled to refund of every euro spent on top of the 400€ indemnity.

Steps: how to get your 400 € from Transavia France?

The formal letter of claim and gathering evidence of the delay at Menara Airport (boarding pass) are essential steps to pressure {the airline|Transavia France}.

To maximise your chances of success, use a recovery service. These experts master the regulations and won't back down from Transavia France's legal department.

How long does it take to get the 400 € compensation?

The reality is stark: on average, a passenger acting alone takes 4 to 8 months to obtain their 400€ from Transavia France. Via a specialist, the time falls to 1 to 2 months.

The advantage of delegating your claim to a LegalTech firm is that they can speed up the process through industrialised follow-up and the prospect of litigation.

What to do faced with silence or refusal from the airline?

An unfounded refusal from Transavia France is a practice that experts know perfectly how to counter by invoking the relevant provisions of Regulation 261.

A claims specialist will know exactly how to counter Transavia France's arguments, having access to METAR data and Eurocontrol data from Lyon to establish liability.

Help & Information

Frequently Asked Questions: Flight Lyon - Marrakech

Everything you need to know about your request under European Union law.

What is the exact amount of compensation for a cancelled Transavia France flight from Lyon to Marrakech?

According to European Regulation EC 261/2004, the distance between LYS and RAK being 1 934 km, the legal fixed compensation is set at 400 € per passenger, regardless of the initial price of the plane ticket.

How much time do I have to claim my compensation from Transavia France?

The legal limitation period depends on the country where the airline or the airport is based or the competent jurisdiction. Generally it varies from 2 to 5 years, but in France, you have up to 5 years to assert your rights.
Start my claim
100% secure process and GDPR compliant