Flight compensation Transavia France:
Marrakech — Strasbourg

Claim and compensation for flight Transavia France Marrakech - Strasbourg

The RAK - SXB route operated by Transavia France experienced a disruption? Whether it was a technical or operational issue, you could claim a flat sum.

European legislation strictly frames passenger rights. For a distance of 2 297 km as is the case here, legal compensation is due if the company is at fault.

Why are you entitled to 400 €?

The European Regulation EC 261/2004 is very strict regarding air passenger rights. The amount of fixed compensation does not depend on the price of your ticket, but only on the flight distance.

Did you know? Even if Transavia France is a non-EU airline, if the flight takes off from Menara Airport, the European regulation applies in full.

How to know if the flight Transavia France Marrakech - Strasbourg is eligible?

Check your actual arrival time at Strasbourg. If Transavia France made you wait more than three hours on the tarmac at Strasbourg Airport, your claim is legitimate.

In the case of a cancellation, if you are notified less than 14 days before your departure from Marrakech, the regulation applies in the same way.

What are the conditions for Transavia France to compensate you?

• Delay at arrival: You arrived with more than 3 hours delay at Strasbourg.
• Cancellation: The airline cancelled the flight less than 14 days before departure.
• Overbooking: You were denied boarding against your will at Marrakech airport.
• Airline responsibility: The problem must be attributable to Transavia France (technical problem, sick crew, scheduling...).

The impact of a strike on your Transavia France compensation

If your Transavia France flight from Menara Airport was cancelled due to an internal union strike, you are eligible for legal repair.

The nuance is subtle, but essential. By calling on specialized lawyers, they will check the actual flight causative factors in the aeronautical databases reported by the captain on the day of your Marrakech - Strasbourg flight.

What are your rights at Marrakech airport in case of prolonged wait?

During these long hours of waiting in the Menara Airport terminal, know that the airline has a legal obligation to take care of you. This includes catering, but also the possibility of making two telephone calls or sending emails for free.

In the case of a flight postponement until the next day, the regulation stipulates that hotel accommodation and transfers from and to Menara Airport airport are entirely the responsibility of the air carrier.

Steps: how to get your 400 € from Transavia France?

It is strongly recommended to keep your Transavia France boarding pass and any communication relating to the delay suffered at Menara Airport airport. These documents will be vital for your case.

If you don't have the time or the desire to engage in long email exchanges, delegating your claim to lawyers is the most effective solution to see your 400 € arrive in your bank account.

How long does it take to get the 400 € compensation?

On the RAK-SXB line, delays can vary according to the reactivity of Transavia France's legal department.

Recovering 400 € has never been faster thanks to the interconnection between defense platforms and Transavia France systems.

What to do faced with silence or refusal from the airline?

The first refusal from Transavia France should not discourage you. Very often, passenger services invoke 'weather' by default to test the traveler's determination.

DGAC or its European equivalents can be slow. A private court proceeding against Transavia France is often more striking.