Disrupted flight (EC 261/2004)

Flight compensation Transavia France:
Nantes — Lisbon

Planned legal compensation: 250 €

Was your flight between Nantes Atlantique Airport (NTE) and Lisbon Portela Airport (LIS) delayed or cancelled? European law EC 261/2004 protects you with no upfront costs.

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Claim and compensation for flight Transavia France Nantes - Lisbon

Your claim for compensation for the Transavia France flight from Nantes to Lisbon deserves to be examined. A flight delay or cancellation is a frustrating experience for any traveler.

By taking off from Nantes Atlantique Airport, you are protected by the EU's legal framework. The distance of 1 113 km determines your legal compensation level.

Why are you entitled to 250 €?

The European Regulation EC 261/2004 is very strict regarding air passenger rights. The amount of fixed compensation does not depend on the price of your ticket, but only on the flight distance.

Details of your right to compensation

  • Departure airport: Nantes Atlantique Airport (NTE)
  • Arrival airport: Lisbon Portela Airport (LIS)
  • Flight distance: 1 113 km (~1h23)
  • Applicable compensation: 250 €

Did you know? Even if Transavia France is a non-EU airline, if the flight takes off from Nantes Atlantique Airport, the European regulation applies in full.

How to know if the flight Transavia France Nantes - Lisbon is eligible?

To determine if your trip between Nantes and Lisbon entitles you to compensation, the main criterion is the delay at arrival (and not at departure). It must be more than 3 hours.

Also note that the distance of 1 113 km perfectly justifies the compensation bracket of 250 €. This amount is net and the airline cannot derogate from it in its own terms and conditions.

What are the conditions for Transavia France to compensate you?

  • Delay at arrival: You arrived with more than 3 hours delay at Lisbon.
  • Cancellation: The airline cancelled the flight less than 14 days before departure.
  • Overbooking: You were denied boarding against your will at Nantes airport.
  • Airline responsibility: The problem must be attributable to Transavia France (technical problem, sick crew, scheduling...).

Warning: Extraordinary circumstances (extreme weather preventing takeoff from Nantes, air traffic controllers' strike, political instability) exempt the airline from its obligation to compensate.

The impact of a strike on your Transavia France compensation

Don't be fooled by Transavia France's vague terms: a 'wildcat' or declared strike remains the management responsibility of the company.

Warning however: if the cancellation is directly attributable to the airport staff or a decision by air navigation, Transavia France is released from its obligation to pay the legal indemnity of 250 euros, but not from its duty of assistance.

What are your rights at Nantes airport in case of prolonged wait?

If Nantes Atlantique Airport airport becomes your temporary residence because of Transavia France, know that your essential needs must be covered by the carrier.

Even in extraordinary circumstances, this right to assistance at Nantes remains valid. The hotel is due if Transavia France offsets your flight by one night.

Steps: how to get your 250 € from Transavia France?

It is strongly recommended to keep your Transavia France boarding pass and any communication relating to the delay suffered at Nantes Atlantique Airport airport. These documents will be vital for your case.

By entrusting your case regarding flight NTE-LIS to our experts, you benefit from the 'No Win, No Fee' principle.

How long does it take to get the 250 € compensation?

Patience is often the watchword. Airlines receive thousands of requests weekly and processing your file for the flight from Nantes to Lisbon Portela Airport can drag on if you don't follow up.

By entrusting the recovery of your 250 € to a trusted third party, you save yourself months of waiting and the anxiety of seeing your case closed without follow-up, as reminders are managed by aviation law professionals.

What to do faced with silence or refusal from the airline?

Hitting a wall or getting a 'standard' negative response is unfortunately the lot of many passengers who claim only for the prejudice suffered on the Nantes - Lisbon line.

Experts in aviation law have a colossal history of Transavia France convictions, which is a decisive advantage.

Help & Information

Frequently Asked Questions: Flight Nantes - Lisbon

Everything you need to know about your request under European Union law.

What is the exact amount of compensation for a cancelled Transavia France flight from Nantes to Lisbon?

According to European Regulation EC 261/2004, the distance between NTE and LIS being 1 113 km, the legal fixed compensation is set at 250 € per passenger, regardless of the initial price of the plane ticket.

How much time do I have to claim my compensation from Transavia France?

The legal limitation period depends on the country where the airline or the airport is based or the competent jurisdiction. Generally it varies from 2 to 5 years, but in France, you have up to 5 years to assert your rights.
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