Disrupted flight (EC 261/2004)

Flight compensation Transavia France:
Paris — Istanbul

Planned legal compensation: 400 €

Was your flight between Paris-Orly Airport (ORY) and Istanbul (SAW) delayed or cancelled? European law EC 261/2004 protects you with no upfront costs.

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Get your Transavia France flight compensation for the route Paris - Istanbul

From Paris-Orly Airport airport, your departure with Transavia France to Istanbul didn't go as planned? Passengers have strong rights against carriers.

Fortunately, for this specific route with a distance of 2 280 km, EC Regulation 261/2004 requires Transavia France to pay you financial compensation.

Why are you entitled to 400 €?

The European Regulation EC 261/2004 is very strict regarding air passenger rights. The amount of fixed compensation does not depend on the price of your ticket, but only on the flight distance.

Details of your right to compensation

  • Departure airport: Paris-Orly Airport (ORY)
  • Arrival airport: Istanbul (SAW)
  • Flight distance: 2 280 km (~2h51)
  • Applicable compensation: 400 €

This flat-rate scale was designed to discourage airlines from changing their schedules without compelling reasons. Do not hesitate to assert this little-known but powerful regulation.

How to know if the flight Transavia France Paris - Istanbul is eligible?

The 3-hour limit is calculated at the moment the aircraft doors open at Istanbul airport. If this is the case, and the flight cancellation is not due to extraordinary circumstances, Transavia France owes you 400 €.

Keeping your travel documents for the Transavia France ORY-SAW flight is crucial to prove that you were present at boarding at Paris.

What are the conditions for Transavia France to compensate you?

  • Delay at arrival: You arrived with more than 3 hours delay at Istanbul.
  • Cancellation: The airline cancelled the flight less than 14 days before departure.
  • Overbooking: You were denied boarding against your will at Paris airport.
  • Airline responsibility: The problem must be attributable to Transavia France (technical problem, sick crew, scheduling...).

Warning: Extraordinary circumstances (extreme weather preventing takeoff from Paris, air traffic controllers' strike, political instability) exempt the airline from its obligation to compensate.

The impact of a strike on your Transavia France compensation

Don't be fooled by Transavia France's vague terms: a 'wildcat' or declared strike remains the management responsibility of the company.

Warning however: if the cancellation is directly attributable to the airport staff or a decision by air navigation, Transavia France is released from its obligation to pay the legal indemnity of 400 euros, but not from its duty of assistance.

What are your rights at Paris airport in case of prolonged wait?

Assistance is due from 2 hours of delay for a flight of this distance. Transavia France must ensure the well-being of its passengers stuck at Paris.

Some passengers are unaware that transportation between the hotel and Paris-Orly Airport terminal is also included in the legal package due by Transavia France.

Steps: how to get your 400 € from Transavia France?

The formal notice letter and the collection of evidence of delay at Istanbul airport (boarding pass, certificate) are mandatory steps to face the airline.

To maximize your chances of success, use a collection service. These experts know the case law perfectly and will not be intimidated by the legal department of Transavia France.

How long does it take to get the 400 € compensation?

Patience is often the watchword. Airlines receive thousands of requests weekly and processing your file for the flight from Paris to Istanbul can drag on if you don't follow up.

A collective action on the Transavia France flight from Paris can also be a way to get your funds faster.

What to do faced with silence or refusal from the airline?

Hitting a wall or getting a 'standard' negative response is unfortunately the lot of many passengers who claim only for the prejudice suffered on the Paris - Istanbul line.

In the last instance, it is the summons to court that often unlocks the payment. The company Transavia France will always prefer to compromise and pay the 400 € rather than incur additional legal costs for a lost cause in court.

Help & Information

Frequently Asked Questions: Flight Paris - Istanbul

Everything you need to know about your request under European Union law.

What is the exact amount of compensation for a cancelled Transavia France flight from Paris to Istanbul?

According to European Regulation EC 261/2004, the distance between ORY and SAW being 2 280 km, the legal fixed compensation is set at 400 € per passenger, regardless of the initial price of the plane ticket.

How much time do I have to claim my compensation from Transavia France?

The legal limitation period depends on the country where the airline or the airport is based or the competent jurisdiction. Generally it varies from 2 to 5 years, but in France, you have up to 5 years to assert your rights.
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