Disrupted flight (EC 261/2004)

Flight compensation Transavia France:
Tenerife — Bournemouth

Planned legal compensation: 400 €

Was your flight between Tenerife South Airport (TFS) and Bournemouth Airport (BOH) delayed or cancelled? European law EC 261/2004 protects you with no upfront costs.

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How to be compensated by Transavia France on the Tenerife (TFS) - Bournemouth (BOH) line

From Tenerife South Airport airport, your departure with Transavia France to Bournemouth didn't go as planned? Passengers have strong rights against carriers.

Thanks to the European CE 261 text, passengers who are victims of these issues on a trip of 2 815 km have the right to demand flat-rate compensation from the carrier.

Why are you entitled to 400 €?

The European Regulation EC 261/2004 is very strict regarding air passenger rights. The amount of fixed compensation does not depend on the price of your ticket, but only on the flight distance.

Details of your right to compensation

  • Departure airport: Tenerife South Airport (TFS)
  • Arrival airport: Bournemouth Airport (BOH)
  • Flight distance: 2 815 km (~3h31)
  • Applicable compensation: 400 €

Remember that this law applies whether you are traveling in economy or business class, and regardless of the passenger's nationality.

How to know if the flight Transavia France Tenerife - Bournemouth is eligible?

For an Transavia France flight from Tenerife to Bournemouth, punctuality is a performance obligation. A delay of 180 minutes triggers the right to financial compensation of 400 €.

An unexpected cancellation or a diverted flight from Tenerife South Airport without an immediate satisfactory solution gives rise to this same indemnity of 400 €.

What are the conditions for Transavia France to compensate you?

  • Delay at arrival: You arrived with more than 3 hours delay at Bournemouth.
  • Cancellation: The airline cancelled the flight less than 14 days before departure.
  • Overbooking: You were denied boarding against your will at Tenerife airport.
  • Airline responsibility: The problem must be attributable to Transavia France (technical problem, sick crew, scheduling...).

Warning: Extraordinary circumstances (extreme weather preventing takeoff from Tenerife, air traffic controllers' strike, political instability) exempt the airline from its obligation to compensate.

The impact of a strike on your Transavia France compensation

Don't be fooled by Transavia France's vague terms: a 'wildcat' or declared strike remains the management responsibility of the company.

Warning however: if the cancellation is directly attributable to the airport staff or a decision by air navigation, Transavia France is released from its obligation to pay the legal indemnity of 400 euros, but not from its duty of assistance.

What are your rights at Tenerife airport in case of prolonged wait?

In addition to financial compensation, the European regulation guarantees what is called a 'right to care.' If your flight is delayed departing from Tenerife South Airport, Transavia France must provide you with free meals and refreshments in reasonable quantity given the delay.

If your new flight is not scheduled until the next day, the company must also take care of your hotel night near Tenerife South Airport and the transfer by taxi or bus between the airport and the place of accommodation.

Steps: how to get your 400 € from Transavia France?

Getting justice against carrier Transavia France requires perseverance. No response or standardized refusals are common tactics.

Partner LegalTech services have tools to check actual Transavia France flight logs and contradict false weather excuses.

How long does it take to get the 400 € compensation?

Airlines like Transavia France sometimes prioritize cases defended by law firms to avoid late interests.

A collective action on the Transavia France flight from Tenerife can also be a way to get your funds faster.

What to do faced with silence or refusal from the airline?

It is not uncommon for a claim for 400 € to be automatically rejected by the company's algorithms under a fallacious generic pretext.

If you are certain of your right, you can refer to the Civil Aviation of the country of departure, or better yet, escalate the matter to the lower courts with the help of a specialized partner lawyer.

Help & Information

Frequently Asked Questions: Flight Tenerife - Bournemouth

Everything you need to know about your request under European Union law.

What is the exact amount of compensation for a cancelled Transavia France flight from Tenerife to Bournemouth?

According to European Regulation EC 261/2004, the distance between TFS and BOH being 2 815 km, the legal fixed compensation is set at 400 € per passenger, regardless of the initial price of the plane ticket.

How much time do I have to claim my compensation from Transavia France?

The legal limitation period depends on the country where the airline or the airport is based or the competent jurisdiction. Generally it varies from 2 to 5 years, but in France, you have up to 5 years to assert your rights.
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