Disrupted flight (EC 261/2004)

Flight compensation Transavia Holland:
Amsterdam — Ibiza

Planned legal compensation: 400 €

Was your flight between Amsterdam Airport Schiphol (AMS) and Ibiza Airport (IBZ) delayed or cancelled? European law EC 261/2004 protects you with no upfront costs.

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Procedure: Transavia Holland flight compensation from Amsterdam to Ibiza

From Amsterdam Airport Schiphol airport, your departure with Transavia Holland to Ibiza didn't go as planned? Passengers have strong rights against carriers.

Thanks to the European CE 261 text, passengers who are victims of these issues on a trip of 1 517 km have the right to demand flat-rate compensation from the carrier.

Why are you entitled to 400 €?

The European Regulation EC 261/2004 is very strict regarding air passenger rights. The amount of fixed compensation does not depend on the price of your ticket, but only on the flight distance.

Details of your right to compensation

  • Departure airport: Amsterdam Airport Schiphol (AMS)
  • Arrival airport: Ibiza Airport (IBZ)
  • Flight distance: 1 517 km (~1h54)
  • Applicable compensation: 400 €

Remember that this law applies whether you are traveling in economy or business class, and regardless of the passenger's nationality.

How to know if the flight Transavia Holland Amsterdam - Ibiza is eligible?

For an Transavia Holland flight from Amsterdam to Ibiza, punctuality is a performance obligation. A delay of 180 minutes triggers the right to financial compensation of 400 €.

The compensation also covers boarding denials (overbooking). If Transavia Holland sold more seats than planned and you stay on the tarmac at Amsterdam Airport Schiphol, the 400 € compensation is automatic.

What are the conditions for Transavia Holland to compensate you?

  • Delay at arrival: You arrived with more than 3 hours delay at Ibiza.
  • Cancellation: The airline cancelled the flight less than 14 days before departure.
  • Overbooking: You were denied boarding against your will at Amsterdam airport.
  • Airline responsibility: The problem must be attributable to Transavia Holland (technical problem, sick crew, scheduling...).

Warning: Extraordinary circumstances (extreme weather preventing takeoff from Amsterdam, air traffic controllers' strike, political instability) exempt the airline from its obligation to compensate.

The impact of a strike on your Transavia Holland compensation

Not all strikes exempt the company from its obligations. If the delay of your Amsterdam - Ibiza trip is due to an internal strike within Transavia Holland, the European justice recently ruled that this entitles to compensation.

Even if 400 € is not payable due to an external strike at Amsterdam, assistance (meals/hotel) remains mandatory for Transavia Holland.

What are your rights at Amsterdam airport in case of prolonged wait?

In addition to financial compensation, the European regulation guarantees what is called a 'right to care.' If your flight is delayed departing from Amsterdam Airport Schiphol, Transavia Holland must provide you with free meals and refreshments in reasonable quantity given the delay.

Some passengers are unaware that transportation between the hotel and Amsterdam Airport Schiphol terminal is also included in the legal package due by Transavia Holland.

Steps: how to get your 400 € from Transavia Holland?

The amicable route with Transavia Holland to recover 400 € often fails without a technical and legal file.

Don't fill out complex forms on the Transavia Holland website. Go through a passenger defense portal to secure your 400 € indemnity.

How long does it take to get the 400 € compensation?

Some passengers wait more than 6 months for a response from Transavia Holland. An expert can reduce this time by half.

A collective action on the Transavia Holland flight from Amsterdam can also be a way to get your funds faster.

What to do faced with silence or refusal from the airline?

Don't take Transavia Holland's email for granted claiming that the airport was blocked by snow without checking official reports.

In the last instance, it is the summons to court that often unlocks the payment. The company Transavia Holland will always prefer to compromise and pay the 400 € rather than incur additional legal costs for a lost cause in court.

Help & Information

Frequently Asked Questions: Flight Amsterdam - Ibiza

Everything you need to know about your request under European Union law.

What is the exact amount of compensation for a cancelled Transavia Holland flight from Amsterdam to Ibiza?

According to European Regulation EC 261/2004, the distance between AMS and IBZ being 1 517 km, the legal fixed compensation is set at 400 € per passenger, regardless of the initial price of the plane ticket.

How much time do I have to claim my compensation from Transavia Holland?

The legal limitation period depends on the country where the airline or the airport is based or the competent jurisdiction. Generally it varies from 2 to 5 years, but in France, you have up to 5 years to assert your rights.
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