Flight compensation Transavia Holland:
Amsterdam — Thessaloniki

Refund and compensation Transavia Holland: route Amsterdam to Thessaloniki

If your trip departing from Amsterdam Airport Schiphol and arriving at Thessaloniki Macedonia International Airport operated by Transavia Holland was disrupted, you are not alone against the airline.

European legislation strictly frames passenger rights. For a distance of 1 905 km as is the case here, legal compensation is due if the company is at fault.

Why are you entitled to 400 €?

The European Regulation EC 261/2004 is very strict regarding air passenger rights. The amount of fixed compensation does not depend on the price of your ticket, but only on the flight distance.

The case law of the CJEU has strengthened these rights over the years, transforming Regulation 261/2004 into an effective shield against abuses by carriers like Transavia Holland.

How to know if the flight Transavia Holland Amsterdam - Thessaloniki is eligible?

To determine if your trip between Amsterdam and Thessaloniki entitles you to compensation, the main criterion is the delay at arrival (and not at departure). It must be more than 3 hours.

Also note that the distance of 1 905 km perfectly justifies the compensation bracket of 400 €. This amount is net and the airline cannot derogate from it in its own terms and conditions.

What are the conditions for Transavia Holland to compensate you?

• Delay at arrival: You arrived with more than 3 hours delay at Thessaloniki.
• Cancellation: The airline cancelled the flight less than 14 days before departure.
• Overbooking: You were denied boarding against your will at Amsterdam airport.
• Airline responsibility: The problem must be attributable to Transavia Holland (technical problem, sick crew, scheduling...).

The impact of a strike on your Transavia Holland compensation

Don't be fooled by Transavia Holland's vague terms: a 'wildcat' or declared strike remains the management responsibility of the company.

A strike by weather services at Amsterdam Airport Schiphol or European air traffic control is an external cause over which Transavia Holland has no control.

What are your rights at Amsterdam airport in case of prolonged wait?

During these long hours of waiting in the Amsterdam Airport Schiphol terminal, know that the airline has a legal obligation to take care of you. This includes catering, but also the possibility of making two telephone calls or sending emails for free.

Even in extraordinary circumstances, this right to assistance at Amsterdam remains valid. The hotel is due if Transavia Holland offsets your flight by one night.

Steps: how to get your 400 € from Transavia Holland?

Starting a procedure against Transavia Holland for a flight from Amsterdam to Thessaloniki can be complex if you decide to go it alone. Customer service often tends to invoke the weather to clear themselves.

By entrusting your case regarding flight AMS-SKG to our experts, you benefit from the 'No Win, No Fee' principle.

How long does it take to get the 400 € compensation?

Patience is often the watchword. Airlines receive thousands of requests weekly and processing your file for the flight from Amsterdam to Thessaloniki Macedonia International Airport can drag on if you don't follow up.

Technology today allows real-time tracking of the progress of your request against Transavia Holland on your smartphone.

What to do faced with silence or refusal from the airline?

It is not uncommon for a claim for 400 € to be automatically rejected by the company's algorithms under a fallacious generic pretext.

Experts in aviation law have a colossal history of Transavia Holland convictions, which is a decisive advantage.