Disrupted flight (EC 261/2004)

Flight compensation Transavia Holland:
Arrecife — Amsterdam

Planned legal compensation: 400 €

Was your flight between Lanzarote Airport (ACE) and Amsterdam Airport Schiphol (AMS) delayed or cancelled? European law EC 261/2004 protects you with no upfront costs.

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Procedure: Transavia Holland flight compensation from Arrecife to Amsterdam

From Lanzarote Airport airport, your departure with Transavia Holland to Amsterdam didn't go as planned? Passengers have strong rights against carriers.

Directive 261/2004 is clear: for 3 006 km of flight, the company Transavia Holland is subject to a compensation obligation if the delay exceeds 3 hours or if the flight is cancelled.

Why are you entitled to 400 €?

The European Regulation EC 261/2004 is very strict regarding air passenger rights. The amount of fixed compensation does not depend on the price of your ticket, but only on the flight distance.

Details of your right to compensation

  • Departure airport: Lanzarote Airport (ACE)
  • Arrival airport: Amsterdam Airport Schiphol (AMS)
  • Flight distance: 3 006 km (~3h45)
  • Applicable compensation: 400 €

This flat-rate scale was designed to discourage airlines from changing their schedules without compelling reasons. Do not hesitate to assert this little-known but powerful regulation.

How to know if the flight Transavia Holland Arrecife - Amsterdam is eligible?

For an Transavia Holland flight from Arrecife to Amsterdam, punctuality is a performance obligation. A delay of 180 minutes triggers the right to financial compensation of 400 €.

An unexpected cancellation or a diverted flight from Lanzarote Airport without an immediate satisfactory solution gives rise to this same indemnity of 400 €.

What are the conditions for Transavia Holland to compensate you?

  • Delay at arrival: You arrived with more than 3 hours delay at Amsterdam.
  • Cancellation: The airline cancelled the flight less than 14 days before departure.
  • Overbooking: You were denied boarding against your will at Arrecife airport.
  • Airline responsibility: The problem must be attributable to Transavia Holland (technical problem, sick crew, scheduling...).

Warning: Extraordinary circumstances (extreme weather preventing takeoff from Arrecife, air traffic controllers' strike, political instability) exempt the airline from its obligation to compensate.

The impact of a strike on your Transavia Holland compensation

A work stoppage of Transavia Holland crews is considered inherent in the normal activity of the carrier and no longer constitutes a valid excuse to refuse the 400 €.

A strike by weather services at Lanzarote Airport or European air traffic control is an external cause over which Transavia Holland has no control.

What are your rights at Arrecife airport in case of prolonged wait?

The right to assistance is a crucial provision of the European text. Even before speaking of your 400 €, if the delay stretches at Lanzarote Airport airport, Transavia Holland is required to distribute vouchers to eat and drink.

Do not hesitate to request this assistance at the company's counter. If it is refused and you have to advance food or hotel costs at Lanzarote Airport, keep your receipts carefully to request direct reimbursement.

Steps: how to get your 400 € from Transavia Holland?

The formal notice letter and the collection of evidence of delay at Amsterdam Airport Schiphol airport (boarding pass, certificate) are mandatory steps to face the airline.

Partner LegalTech services have tools to check actual Transavia Holland flight logs and contradict false weather excuses.

How long does it take to get the 400 € compensation?

Some passengers wait more than 6 months for a response from Transavia Holland. An expert can reduce this time by half.

A collective action on the Transavia Holland flight from Arrecife can also be a way to get your funds faster.

What to do faced with silence or refusal from the airline?

Hitting a wall or getting a 'standard' negative response is unfortunately the lot of many passengers who claim only for the prejudice suffered on the Arrecife - Amsterdam line.

In the last instance, it is the summons to court that often unlocks the payment. The company Transavia Holland will always prefer to compromise and pay the 400 € rather than incur additional legal costs for a lost cause in court.

Help & Information

Frequently Asked Questions: Flight Arrecife - Amsterdam

Everything you need to know about your request under European Union law.

What is the exact amount of compensation for a cancelled Transavia Holland flight from Arrecife to Amsterdam?

According to European Regulation EC 261/2004, the distance between ACE and AMS being 3 006 km, the legal fixed compensation is set at 400 € per passenger, regardless of the initial price of the plane ticket.

How much time do I have to claim my compensation from Transavia Holland?

The legal limitation period depends on the country where the airline or the airport is based or the competent jurisdiction. Generally it varies from 2 to 5 years, but in France, you have up to 5 years to assert your rights.
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