Disrupted flight (EC 261/2004)

Flight compensation Transavia Holland:
Eindhoven — Lisbon

Planned legal compensation: 400 €

Was your flight between Eindhoven Airport (EIN) and Lisbon Portela Airport (LIS) delayed or cancelled? European law EC 261/2004 protects you with no upfront costs.

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How to be compensated by Transavia Holland on the Eindhoven (EIN) - Lisbon (LIS) line

No one likes waiting for hours at the airport. If Transavia Holland did not respect its scheduled times for your Eindhoven - Lisbon flight, the law is on your side.

Thanks to the European CE 261 text, passengers who are victims of these issues on a trip of 1 804 km have the right to demand flat-rate compensation from the carrier.

Why are you entitled to 400 €?

The European Regulation EC 261/2004 is very strict regarding air passenger rights. The amount of fixed compensation does not depend on the price of your ticket, but only on the flight distance.

Details of your right to compensation

  • Departure airport: Eindhoven Airport (EIN)
  • Arrival airport: Lisbon Portela Airport (LIS)
  • Flight distance: 1 804 km (~2h15)
  • Applicable compensation: 400 €

This flat-rate scale was designed to discourage airlines from changing their schedules without compelling reasons. Do not hesitate to assert this little-known but powerful regulation.

How to know if the flight Transavia Holland Eindhoven - Lisbon is eligible?

For an Transavia Holland flight from Eindhoven to Lisbon, punctuality is a performance obligation. A delay of 180 minutes triggers the right to financial compensation of 400 €.

The compensation also covers boarding denials (overbooking). If Transavia Holland sold more seats than planned and you stay on the tarmac at Eindhoven Airport, the 400 € compensation is automatic.

What are the conditions for Transavia Holland to compensate you?

  • Delay at arrival: You arrived with more than 3 hours delay at Lisbon.
  • Cancellation: The airline cancelled the flight less than 14 days before departure.
  • Overbooking: You were denied boarding against your will at Eindhoven airport.
  • Airline responsibility: The problem must be attributable to Transavia Holland (technical problem, sick crew, scheduling...).

Warning: Extraordinary circumstances (extreme weather preventing takeoff from Eindhoven, air traffic controllers' strike, political instability) exempt the airline from its obligation to compensate.

The impact of a strike on your Transavia Holland compensation

Not all strikes exempt the company from its obligations. If the delay of your Eindhoven - Lisbon trip is due to an internal strike within Transavia Holland, the European justice recently ruled that this entitles to compensation.

Even if 400 € is not payable due to an external strike at Eindhoven, assistance (meals/hotel) remains mandatory for Transavia Holland.

What are your rights at Eindhoven airport in case of prolonged wait?

The right to assistance is a crucial provision of the European text. Even before speaking of your 400 €, if the delay stretches at Eindhoven Airport airport, Transavia Holland is required to distribute vouchers to eat and drink.

If your new flight is not scheduled until the next day, the company must also take care of your hotel night near Eindhoven Airport and the transfer by taxi or bus between the airport and the place of accommodation.

Steps: how to get your 400 € from Transavia Holland?

Getting justice against carrier Transavia Holland requires perseverance. No response or standardized refusals are common tactics.

To maximize your chances of success, use a collection service. These experts know the case law perfectly and will not be intimidated by the legal department of Transavia Holland.

How long does it take to get the 400 € compensation?

Some passengers wait more than 6 months for a response from Transavia Holland. An expert can reduce this time by half.

Technology today allows real-time tracking of the progress of your request against Transavia Holland on your smartphone.

What to do faced with silence or refusal from the airline?

Hitting a wall or getting a 'standard' negative response is unfortunately the lot of many passengers who claim only for the prejudice suffered on the Eindhoven - Lisbon line.

In the last instance, it is the summons to court that often unlocks the payment. The company Transavia Holland will always prefer to compromise and pay the 400 € rather than incur additional legal costs for a lost cause in court.

Help & Information

Frequently Asked Questions: Flight Eindhoven - Lisbon

Everything you need to know about your request under European Union law.

What is the exact amount of compensation for a cancelled Transavia Holland flight from Eindhoven to Lisbon?

According to European Regulation EC 261/2004, the distance between EIN and LIS being 1 804 km, the legal fixed compensation is set at 400 € per passenger, regardless of the initial price of the plane ticket.

How much time do I have to claim my compensation from Transavia Holland?

The legal limitation period depends on the country where the airline or the airport is based or the competent jurisdiction. Generally it varies from 2 to 5 years, but in France, you have up to 5 years to assert your rights.
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