Disrupted flight (EC 261/2004)

Flight compensation Transavia Holland:
Eindhoven — Lisbon

Planned legal compensation: 400 €

Was your flight between Eindhoven Airport (EIN) and Lisbon Portela Airport (LIS) delayed or cancelled? European law EC 261/2004 protects you with no upfront costs.

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How to get compensated from Transavia Holland on Eindhoven (EIN) - Lisbon (LIS)

Nobody likes waiting for hours at the airport. If Transavia Holland failed to meet its timetable for your Eindhoven → Lisbon flight, EU law backs you up.

Whether you paid €50 or €500, the compensation remains the same: 400€ per passenger. {The distance|The 1 804 km} matters, not the ticket price. This medium-haul journey qualifies for a substantial payout.

Why are you entitled to 400 €?

The European Regulation EC 261/2004 is very strict regarding air passenger rights. The amount of fixed compensation does not depend on the price of your ticket, but only on the flight distance.

Details of your right to compensation

  • Departure airport: Eindhoven Airport (EIN)
  • Arrival airport: Lisbon Portela Airport (LIS)
  • Flight distance: 1 804 km (~2h15)
  • Applicable compensation: 400 €

Unlike what {many think|Transavia Holland might suggest}, this payout doesn't depend on the fare. A €30 ticket gives the same rights as an €800 booking.

How to know if the flight Transavia Holland Eindhoven - Lisbon is eligible?

Whether your Transavia Holland flight Eindhoven→Lisbon was cancelled or you were bumped, the 400€ compensation is potentially owed in each of these scenarios.

If you had a connection are equally covered. If your first Transavia Holland segment Eindhoven→Lisbon leads to a missed connection, the total delay at your final destination counts.

What are the conditions for Transavia Holland to compensate you?

  • Delay at arrival: You arrived with more than 3 hours delay at Lisbon.
  • Cancellation: The airline cancelled the flight less than 14 days before departure.
  • Overbooking: You were denied boarding against your will at Eindhoven airport.
  • Airline responsibility: The problem must be attributable to Transavia Holland (technical problem, sick crew, scheduling...).

Warning: Extraordinary circumstances (extreme weather preventing takeoff from Eindhoven, air traffic controllers' strike, political instability) exempt the airline from its obligation to compensate.

The impact of a strike on your Transavia Holland compensation

Don't be misled by Transavia Holland's vague terms: a "wildcat" or declared strike is the operational burden of the airline. Regardless of distance, the principle remains identical for strikes.

Even if the 400€ are not payable due to an external strike at Eindhoven, assistance (meals/hotel) stays the responsibility of Transavia Holland. This is a separate right.

What are your rights at Eindhoven airport in case of prolonged wait?

If Eindhoven Airport turns into your involuntary base because of Transavia Holland, the law stipulates that your essential requirements must be covered by the carrier. For a medium-haul flight, the right to care kicks in after 3 hours.

If you advanced money for a hotel at Eindhoven Airport due to Transavia Holland's disruption, compile all invoices. You can request reimbursement of these costs independently of the 400€ compensation.

Steps: how to get your 400 € from Transavia Holland?

Don't underestimate the resistance from Transavia Holland. Between evasive replies and department transfers, the claim is designed to discourage you if you're unsupported.

In practice, the process is simple: you enter your flight details Eindhoven→Lisbon, the system analyses your case, then handles everything until payment your 400€.

How long does it take to get the 400 € compensation?

Some passengers wait over 6 months for a response from Transavia Holland. An expert can halve this time.

A collective action on the Transavia Holland flight from Eindhoven can also be a way to {get your funds|recover your 400€} faster.

What to do faced with silence or refusal from the airline?

It is quite common for Transavia Holland's systems to refuse by default your initial claim under a generic pretext that is unfounded.

As a final step, it is a legal summons that typically triggers payment. Transavia Holland will nearly invariably prefer to settle the 400€ rather than incur additional legal costs for a case it knows it will lose in court.

Help & Information

Frequently Asked Questions: Flight Eindhoven - Lisbon

Everything you need to know about your request under European Union law.

What is the exact amount of compensation for a cancelled Transavia Holland flight from Eindhoven to Lisbon?

According to European Regulation EC 261/2004, the distance between EIN and LIS being 1 804 km, the legal fixed compensation is set at 400 € per passenger, regardless of the initial price of the plane ticket.

How much time do I have to claim my compensation from Transavia Holland?

The legal limitation period depends on the country where the airline or the airport is based or the competent jurisdiction. Generally it varies from 2 to 5 years, but in France, you have up to 5 years to assert your rights.
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