Disrupted flight (EC 261/2004)

Flight compensation Transavia Holland:
Faro — Rotterdam

Planned legal compensation: 400 €

Was your flight between Faro Airport (FAO) and Rotterdam Airport (RTM) delayed or cancelled? European law EC 261/2004 protects you with no upfront costs.

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How to be compensated by Transavia Holland on the Faro (FAO) - Rotterdam (RTM) line

No one likes waiting for hours at the airport. If Transavia Holland did not respect its scheduled times for your Faro - Rotterdam flight, the law is on your side.

Fortunately, for this specific route with a distance of 1 925 km, EC Regulation 261/2004 requires Transavia Holland to pay you financial compensation.

Why are you entitled to 400 €?

The European Regulation EC 261/2004 is very strict regarding air passenger rights. The amount of fixed compensation does not depend on the price of your ticket, but only on the flight distance.

Details of your right to compensation

  • Departure airport: Faro Airport (FAO)
  • Arrival airport: Rotterdam Airport (RTM)
  • Flight distance: 1 925 km (~2h24)
  • Applicable compensation: 400 €

Remember that this law applies whether you are traveling in economy or business class, and regardless of the passenger's nationality.

How to know if the flight Transavia Holland Faro - Rotterdam is eligible?

The 3-hour limit is calculated at the moment the aircraft doors open at Rotterdam Airport airport. If this is the case, and the flight cancellation is not due to extraordinary circumstances, Transavia Holland owes you 400 €.

Keeping your travel documents for the Transavia Holland FAO-RTM flight is crucial to prove that you were present at boarding at Faro.

What are the conditions for Transavia Holland to compensate you?

  • Delay at arrival: You arrived with more than 3 hours delay at Rotterdam.
  • Cancellation: The airline cancelled the flight less than 14 days before departure.
  • Overbooking: You were denied boarding against your will at Faro airport.
  • Airline responsibility: The problem must be attributable to Transavia Holland (technical problem, sick crew, scheduling...).

Warning: Extraordinary circumstances (extreme weather preventing takeoff from Faro, air traffic controllers' strike, political instability) exempt the airline from its obligation to compensate.

The impact of a strike on your Transavia Holland compensation

When a social movement disrupts your itinerary to Rotterdam Airport, the company will often try to clear itself. However, a strike by its own staff is no longer, in the majority of cases, considered an exonerating circumstance.

The nuance is subtle, but essential. By calling on specialized lawyers, they will check the actual flight causative factors in the aeronautical databases reported by the captain on the day of your Faro - Rotterdam flight.

What are your rights at Faro airport in case of prolonged wait?

Assistance is due from 2 hours of delay for a flight of this distance. Transavia Holland must ensure the well-being of its passengers stuck at Faro.

If your new flight is not scheduled until the next day, the company must also take care of your hotel night near Faro Airport and the transfer by taxi or bus between the airport and the place of accommodation.

Steps: how to get your 400 € from Transavia Holland?

The amicable route with Transavia Holland to recover 400 € often fails without a technical and legal file.

Partner LegalTech services have tools to check actual Transavia Holland flight logs and contradict false weather excuses.

How long does it take to get the 400 € compensation?

Don't be surprised if you don't hear back within fifteen days of your request. The average time observed for a company like Transavia Holland to validate a complex file often varies between four and twelve weeks.

Recovering 400 € has never been faster thanks to the interconnection between defense platforms and Transavia Holland systems.

What to do faced with silence or refusal from the airline?

The first refusal from Transavia Holland should not discourage you. Very often, passenger services invoke 'weather' by default to test the traveler's determination.

A claim organization will know exactly how to counter the airline's arguments, having access to certified meteorological histories and traffic reports from Faro Airport airport to prove their faults.

Help & Information

Frequently Asked Questions: Flight Faro - Rotterdam

Everything you need to know about your request under European Union law.

What is the exact amount of compensation for a cancelled Transavia Holland flight from Faro to Rotterdam?

According to European Regulation EC 261/2004, the distance between FAO and RTM being 1 925 km, the legal fixed compensation is set at 400 € per passenger, regardless of the initial price of the plane ticket.

How much time do I have to claim my compensation from Transavia Holland?

The legal limitation period depends on the country where the airline or the airport is based or the competent jurisdiction. Generally it varies from 2 to 5 years, but in France, you have up to 5 years to assert your rights.
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