Disrupted flight (EC 261/2004)

Flight compensation Transavia Holland:
Groningen — Palma de Mallorca

Planned legal compensation: 400 €

Was your flight between Eelde Airport (GRQ) and Palma De Mallorca Airport (PMI) delayed or cancelled? European law EC 261/2004 protects you with no upfront costs.

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Get your Transavia Holland flight compensation for the route Groningen - Palma de Mallorca

No one likes waiting for hours at the airport. If Transavia Holland did not respect its scheduled times for your Groningen - Palma de Mallorca flight, the law is on your side.

Directive 261/2004 is clear: for 1 537 km of flight, the company Transavia Holland is subject to a compensation obligation if the delay exceeds 3 hours or if the flight is cancelled.

Why are you entitled to 400 €?

The European Regulation EC 261/2004 is very strict regarding air passenger rights. The amount of fixed compensation does not depend on the price of your ticket, but only on the flight distance.

Details of your right to compensation

  • Departure airport: Eelde Airport (GRQ)
  • Arrival airport: Palma De Mallorca Airport (PMI)
  • Flight distance: 1 537 km (~1h55)
  • Applicable compensation: 400 €

This flat-rate scale was designed to discourage airlines from changing their schedules without compelling reasons. Do not hesitate to assert this little-known but powerful regulation.

How to know if the flight Transavia Holland Groningen - Palma de Mallorca is eligible?

For an Transavia Holland flight from Groningen to Palma de Mallorca, punctuality is a performance obligation. A delay of 180 minutes triggers the right to financial compensation of 400 €.

An unexpected cancellation or a diverted flight from Eelde Airport without an immediate satisfactory solution gives rise to this same indemnity of 400 €.

What are the conditions for Transavia Holland to compensate you?

  • Delay at arrival: You arrived with more than 3 hours delay at Palma de Mallorca.
  • Cancellation: The airline cancelled the flight less than 14 days before departure.
  • Overbooking: You were denied boarding against your will at Groningen airport.
  • Airline responsibility: The problem must be attributable to Transavia Holland (technical problem, sick crew, scheduling...).

Warning: Extraordinary circumstances (extreme weather preventing takeoff from Groningen, air traffic controllers' strike, political instability) exempt the airline from its obligation to compensate.

The impact of a strike on your Transavia Holland compensation

A work stoppage of Transavia Holland crews is considered inherent in the normal activity of the carrier and no longer constitutes a valid excuse to refuse the 400 €.

Warning however: if the cancellation is directly attributable to the airport staff or a decision by air navigation, Transavia Holland is released from its obligation to pay the legal indemnity of 400 euros, but not from its duty of assistance.

What are your rights at Groningen airport in case of prolonged wait?

The right to assistance is a crucial provision of the European text. Even before speaking of your 400 €, if the delay stretches at Eelde Airport airport, Transavia Holland is required to distribute vouchers to eat and drink.

Do not hesitate to request this assistance at the company's counter. If it is refused and you have to advance food or hotel costs at Eelde Airport, keep your receipts carefully to request direct reimbursement.

Steps: how to get your 400 € from Transavia Holland?

The formal notice letter and the collection of evidence of delay at Palma De Mallorca Airport airport (boarding pass, certificate) are mandatory steps to face the airline.

To maximize your chances of success, use a collection service. These experts know the case law perfectly and will not be intimidated by the legal department of Transavia Holland.

How long does it take to get the 400 € compensation?

Airlines like Transavia Holland sometimes prioritize cases defended by law firms to avoid late interests.

Technology today allows real-time tracking of the progress of your request against Transavia Holland on your smartphone.

What to do faced with silence or refusal from the airline?

It is not uncommon for a claim for 400 € to be automatically rejected by the company's algorithms under a fallacious generic pretext.

If you are certain of your right, you can refer to the Civil Aviation of the country of departure, or better yet, escalate the matter to the lower courts with the help of a specialized partner lawyer.

Help & Information

Frequently Asked Questions: Flight Groningen - Palma de Mallorca

Everything you need to know about your request under European Union law.

What is the exact amount of compensation for a cancelled Transavia Holland flight from Groningen to Palma de Mallorca?

According to European Regulation EC 261/2004, the distance between GRQ and PMI being 1 537 km, the legal fixed compensation is set at 400 € per passenger, regardless of the initial price of the plane ticket.

How much time do I have to claim my compensation from Transavia Holland?

The legal limitation period depends on the country where the airline or the airport is based or the competent jurisdiction. Generally it varies from 2 to 5 years, but in France, you have up to 5 years to assert your rights.
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