Disrupted flight (EC 261/2004)

Flight compensation Transavia Holland:
Groningen — Palma de Mallorca

Planned legal compensation: 400 €

Was your flight between Eelde Airport (GRQ) and Palma De Mallorca Airport (PMI) delayed or cancelled? European law EC 261/2004 protects you with no upfront costs.

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EU-guaranteed compensation: Transavia Holland flight Groningen - Palma de Mallorca

Nobody likes waiting for hours at the airport. If Transavia Holland failed to meet its timetable for your Groningen → Palma de Mallorca flight, EU law backs you up.

Regulation 261/2004 is clear: for 1 537 km, Transavia Holland is bound by a compensation obligation if boarding is denied.

Why are you entitled to 400 €?

The European Regulation EC 261/2004 is very strict regarding air passenger rights. The amount of fixed compensation does not depend on the price of your ticket, but only on the flight distance.

Details of your right to compensation

  • Departure airport: Eelde Airport (GRQ)
  • Arrival airport: Palma De Mallorca Airport (PMI)
  • Flight distance: 1 537 km (~1h55)
  • Applicable compensation: 400 €

Contrary to what {many think|Transavia Holland might suggest}, this indemnity is not linked to the ticket price. A budget fare offers identical protection as a full-fare purchase.

How to know if the flight Transavia Holland Groningen - Palma de Mallorca is eligible?

Whether your Transavia Holland flight Groningen-Palma de Mallorca was delayed or boarding was denied, the 400€ compensation may apply for each case.

An unexpected cancellation or a diverted flight from Eelde Airport without an immediate alternative entitles you to the same 400€ payout.

What are the conditions for Transavia Holland to compensate you?

  • Delay at arrival: You arrived with more than 3 hours delay at Palma de Mallorca.
  • Cancellation: The airline cancelled the flight less than 14 days before departure.
  • Overbooking: You were denied boarding against your will at Groningen airport.
  • Airline responsibility: The problem must be attributable to Transavia Holland (technical problem, sick crew, scheduling...).

Warning: Extraordinary circumstances (extreme weather preventing takeoff from Groningen, air traffic controllers' strike, political instability) exempt the airline from its obligation to compensate.

The impact of a strike on your Transavia Holland compensation

Not every strike{s} release the airline from its duties. If your Groningen → Palma de Mallorca delay was caused by an internal strike at Transavia Holland, EU courts have recently ruled that compensation is owed.

Even if the 400€ are not owed due to an external strike at Groningen, care (food/accommodation) remains owed Transavia Holland. This is a separate right.

What are your rights at Groningen airport in case of prolonged wait?

On top of the {financial compensation|400€ indemnity}, EU regulation mandates what is known as a duty of assistance. If your flight is held at Eelde Airport, Transavia Holland must supply you free of charge with meals and refreshments in reasonable quantity the waiting time.

Lots of travellers are unaware that transfers between the accommodation and the terminal at Eelde Airport is also included in the legal package owed by Transavia Holland.

Steps: how to get your 400 € from Transavia Holland?

The formal letter of claim and gathering evidence of the delay at Palma De Mallorca Airport (boarding pass) are essential steps to pressure {the airline|Transavia Holland}.

To maximise your chances of success, use a recovery service. These experts master the regulations and won't back down from Transavia Holland's legal department.

How long does it take to get the 400 € compensation?

The paradox: the longer Transavia Holland delays paying your 400€, the more the final bill risks growing in penalties. Lawyers exploit this fact to force the airline's hand.

By choosing a "No Win, No Fee" service, you take no risk. If the 400€ aren't recovered, you owe nothing. As transparent as that.

What to do faced with silence or refusal from the airline?

Bear in mind that Transavia Holland isn't required to substantiate its refusal in its first reply. But as soon as you contest with the right arguments, the burden of proof falls {to the airline|onto Transavia Holland}.

As a final step, it is a legal summons that typically triggers payment. Transavia Holland will nearly invariably prefer to settle the 400€ rather than incur additional legal costs for a case it knows it will lose in court.

Help & Information

Frequently Asked Questions: Flight Groningen - Palma de Mallorca

Everything you need to know about your request under European Union law.

What is the exact amount of compensation for a cancelled Transavia Holland flight from Groningen to Palma de Mallorca?

According to European Regulation EC 261/2004, the distance between GRQ and PMI being 1 537 km, the legal fixed compensation is set at 400 € per passenger, regardless of the initial price of the plane ticket.

How much time do I have to claim my compensation from Transavia Holland?

The legal limitation period depends on the country where the airline or the airport is based or the competent jurisdiction. Generally it varies from 2 to 5 years, but in France, you have up to 5 years to assert your rights.
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