Disrupted flight (EC 261/2004)

Flight compensation Transavia Holland:
Heraklion — Groningen

Planned legal compensation: 400 €

Was your flight between Heraklion International Nikos Kazantzakis Airport (HER) and Eelde Airport (GRQ) delayed or cancelled? European law EC 261/2004 protects you with no upfront costs.

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Claim up to 400€ for Transavia Holland flight Heraklion - Groningen

The endless wait at Heraklion International Nikos Kazantzakis Airport towards Groningen with Transavia Holland doesn't have to go uncompensated. Let's explore your options.

The passenger protection under CE 261/2004 kicks in automatically when Transavia Holland fails its obligations on the 2 455 km route from Heraklion to Groningen.

Why are you entitled to 400 €?

The European Regulation EC 261/2004 is very strict regarding air passenger rights. The amount of fixed compensation does not depend on the price of your ticket, but only on the flight distance.

Details of your right to compensation

  • Departure airport: Heraklion International Nikos Kazantzakis Airport (HER)
  • Arrival airport: Eelde Airport (GRQ)
  • Flight distance: 2 455 km (~3h04)
  • Applicable compensation: 400 €

The rulings of the EU Court of Justice has reinforced these rights since 2004, making Regulation 261/2004 an effective shield against abuses by carriers like Transavia Holland.

How to know if the flight Transavia Holland Heraklion - Groningen is eligible?

Note your real landing time at Groningen. If Transavia Holland delayed you over 3h at Eelde Airport, your claim is legitimate.

Be cautious: Transavia Holland may attempt to have you sign a waiver. Don't sign anything without consulting an expert.

What are the conditions for Transavia Holland to compensate you?

  • Delay at arrival: You arrived with more than 3 hours delay at Groningen.
  • Cancellation: The airline cancelled the flight less than 14 days before departure.
  • Overbooking: You were denied boarding against your will at Heraklion airport.
  • Airline responsibility: The problem must be attributable to Transavia Holland (technical problem, sick crew, scheduling...).

Warning: Extraordinary circumstances (extreme weather preventing takeoff from Heraklion, air traffic controllers' strike, political instability) exempt the airline from its obligation to compensate.

The impact of a strike on your Transavia Holland compensation

In practice, pilot strikes at Transavia Holland are situations where {compensation is almost certain|your chances of getting 400€ are high}. Experts know this and can use it for your case.

An aviation law expert can quickly determine whether the strike that disrupted your Transavia Holland Heraklion-Groningen flight was the airline's responsibility or a third party's.

What are your rights at Heraklion airport in case of prolonged wait?

The duty of assistance is a essential provision of the EU text. Independently of the 400€ question, if the delay extends at Heraklion International Nikos Kazantzakis Airport, Transavia Holland must distribute meal vouchers.

The law is unambiguous: care is never a goodwill gesture from Transavia Holland. It is a legal obligation enforceable in court.

Steps: how to get your 400 € from Transavia Holland?

Initiating a claim against Transavia Holland for a flight from Heraklion to Groningen can be difficult if you act without help. The airline's team frequently will invoke extraordinary circumstances to dodge liability.

By entrusting your HER-GRQ case to our experts, you benefit from the "no result, no charge" principle (you only pay if you win).

How long does it take to get the 400 € compensation?

Some passengers wait over 6 months for a response from Transavia Holland. An expert can halve this time.

A collective action on the Transavia Holland flight from Heraklion can also be a way to {get your funds|recover your 400€} faster.

What to do faced with silence or refusal from the airline?

Data shows that a majority of first rejections from Transavia Holland don't hold up when challenged by a documented counter-claim. Don't stop at the first hurdle.

Specialist lawyers have a extensive catalogue of judgments against Transavia Holland, which is a decisive advantage in negotiations.

Help & Information

Frequently Asked Questions: Flight Heraklion - Groningen

Everything you need to know about your request under European Union law.

What is the exact amount of compensation for a cancelled Transavia Holland flight from Heraklion to Groningen?

According to European Regulation EC 261/2004, the distance between HER and GRQ being 2 455 km, the legal fixed compensation is set at 400 € per passenger, regardless of the initial price of the plane ticket.

How much time do I have to claim my compensation from Transavia Holland?

The legal limitation period depends on the country where the airline or the airport is based or the competent jurisdiction. Generally it varies from 2 to 5 years, but in France, you have up to 5 years to assert your rights.
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