Flight compensation Transavia Holland:
Maastricht — Heraklion

How to be compensated by Transavia Holland on the Maastricht (MST) - Heraklion (HER) line

From Maastricht Aachen Airport airport, your departure with Transavia Holland to Heraklion didn't go as planned? Passengers have strong rights against carriers.

Directive 261/2004 is clear: for 2 327 km of flight, the company Transavia Holland is subject to a compensation obligation if the delay exceeds 3 hours or if the flight is cancelled.

Why are you entitled to 400 €?

The European Regulation EC 261/2004 is very strict regarding air passenger rights. The amount of fixed compensation does not depend on the price of your ticket, but only on the flight distance.

This flat-rate scale was designed to discourage airlines from changing their schedules without compelling reasons. Do not hesitate to assert this little-known but powerful regulation.

How to know if the flight Transavia Holland Maastricht - Heraklion is eligible?

The 3-hour limit is calculated at the moment the aircraft doors open at Heraklion International Nikos Kazantzakis Airport airport. If this is the case, and the flight cancellation is not due to extraordinary circumstances, Transavia Holland owes you 400 €.

Keeping your travel documents for the Transavia Holland MST-HER flight is crucial to prove that you were present at boarding at Maastricht.

What are the conditions for Transavia Holland to compensate you?

• Delay at arrival: You arrived with more than 3 hours delay at Heraklion.
• Cancellation: The airline cancelled the flight less than 14 days before departure.
• Overbooking: You were denied boarding against your will at Maastricht airport.
• Airline responsibility: The problem must be attributable to Transavia Holland (technical problem, sick crew, scheduling...).

The impact of a strike on your Transavia Holland compensation

Don't be fooled by Transavia Holland's vague terms: a 'wildcat' or declared strike remains the management responsibility of the company.

Warning however: if the cancellation is directly attributable to the airport staff or a decision by air navigation, Transavia Holland is released from its obligation to pay the legal indemnity of 400 euros, but not from its duty of assistance.

What are your rights at Maastricht airport in case of prolonged wait?

In addition to financial compensation, the European regulation guarantees what is called a 'right to care.' If your flight is delayed departing from Maastricht Aachen Airport, Transavia Holland must provide you with free meals and refreshments in reasonable quantity given the delay.

Some passengers are unaware that transportation between the hotel and Maastricht Aachen Airport terminal is also included in the legal package due by Transavia Holland.

Steps: how to get your 400 € from Transavia Holland?

The formal notice letter and the collection of evidence of delay at Heraklion International Nikos Kazantzakis Airport airport (boarding pass, certificate) are mandatory steps to face the airline.

Partner LegalTech services have tools to check actual Transavia Holland flight logs and contradict false weather excuses.

How long does it take to get the 400 € compensation?

Airlines like Transavia Holland sometimes prioritize cases defended by law firms to avoid late interests.

Technology today allows real-time tracking of the progress of your request against Transavia Holland on your smartphone.

What to do faced with silence or refusal from the airline?

Don't take Transavia Holland's email for granted claiming that the airport was blocked by snow without checking official reports.

In the last instance, it is the summons to court that often unlocks the payment. The company Transavia Holland will always prefer to compromise and pay the 400 € rather than incur additional legal costs for a lost cause in court.