Disrupted flight (EC 261/2004)

Flight compensation Transavia Holland:
Rotterdam — Heraklion

Planned legal compensation: 400 €

Was your flight between Rotterdam Airport (RTM) and Heraklion International Nikos Kazantzakis Airport (HER) delayed or cancelled? European law EC 261/2004 protects you with no upfront costs.

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Refund and compensation Transavia Holland: route Rotterdam to Heraklion

If your trip departing from Rotterdam Airport and arriving at Heraklion International Nikos Kazantzakis Airport operated by Transavia Holland was disrupted, you are not alone against the airline.

Given the route between Rotterdam and Heraklion (2 472 km), the European scale provides automatic financial protection in case of failure by Transavia Holland.

Why are you entitled to 400 €?

The European Regulation EC 261/2004 is very strict regarding air passenger rights. The amount of fixed compensation does not depend on the price of your ticket, but only on the flight distance.

Details of your right to compensation

  • Departure airport: Rotterdam Airport (RTM)
  • Arrival airport: Heraklion International Nikos Kazantzakis Airport (HER)
  • Flight distance: 2 472 km (~3h05)
  • Applicable compensation: 400 €

Did you know? Even if Transavia Holland is a non-EU airline, if the flight takes off from Rotterdam Airport, the European regulation applies in full.

How to know if the flight Transavia Holland Rotterdam - Heraklion is eligible?

Check your actual arrival time at Heraklion. If Transavia Holland made you wait more than three hours on the tarmac at Heraklion International Nikos Kazantzakis Airport, your claim is legitimate.

In the case of a cancellation, if you are notified less than 14 days before your departure from Rotterdam, the regulation applies in the same way.

What are the conditions for Transavia Holland to compensate you?

  • Delay at arrival: You arrived with more than 3 hours delay at Heraklion.
  • Cancellation: The airline cancelled the flight less than 14 days before departure.
  • Overbooking: You were denied boarding against your will at Rotterdam airport.
  • Airline responsibility: The problem must be attributable to Transavia Holland (technical problem, sick crew, scheduling...).

Warning: Extraordinary circumstances (extreme weather preventing takeoff from Rotterdam, air traffic controllers' strike, political instability) exempt the airline from its obligation to compensate.

The impact of a strike on your Transavia Holland compensation

If your Transavia Holland flight from Rotterdam Airport was cancelled due to an internal union strike, you are eligible for legal repair.

The nuance is subtle, but essential. By calling on specialized lawyers, they will check the actual flight causative factors in the aeronautical databases reported by the captain on the day of your Rotterdam - Heraklion flight.

What are your rights at Rotterdam airport in case of prolonged wait?

Don't buy your food without first asking Transavia Holland for coupons. If you do, keep your receipts carefully.

In the case of a flight postponement until the next day, the regulation stipulates that hotel accommodation and transfers from and to Rotterdam Airport airport are entirely the responsibility of the air carrier.

Steps: how to get your 400 € from Transavia Holland?

It is strongly recommended to keep your Transavia Holland boarding pass and any communication relating to the delay suffered at Rotterdam Airport airport. These documents will be vital for your case.

This is where lawyers and specialized services come in. By going through an expert partner, you check your flight instantly and delegate the entire procedure to recover your 400 € without stress.

How long does it take to get the 400 € compensation?

Don't be surprised if you don't hear back within fifteen days of your request. The average time observed for a company like Transavia Holland to validate a complex file often varies between four and twelve weeks.

The advantage of delegating your claim to a major LegalTech player is that they can speed up this process thanks to automated formal notice systems and the constant threat of legal proceedings.

What to do faced with silence or refusal from the airline?

The first refusal from Transavia Holland should not discourage you. Very often, passenger services invoke 'weather' by default to test the traveler's determination.

A claim organization will know exactly how to counter the airline's arguments, having access to certified meteorological histories and traffic reports from Rotterdam Airport airport to prove their faults.

Help & Information

Frequently Asked Questions: Flight Rotterdam - Heraklion

Everything you need to know about your request under European Union law.

What is the exact amount of compensation for a cancelled Transavia Holland flight from Rotterdam to Heraklion?

According to European Regulation EC 261/2004, the distance between RTM and HER being 2 472 km, the legal fixed compensation is set at 400 € per passenger, regardless of the initial price of the plane ticket.

How much time do I have to claim my compensation from Transavia Holland?

The legal limitation period depends on the country where the airline or the airport is based or the competent jurisdiction. Generally it varies from 2 to 5 years, but in France, you have up to 5 years to assert your rights.
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