Disrupted flight (EC 261/2004)

Flight compensation Transavia Holland:
Rotterdam — Heraklion

Planned legal compensation: 400 €

Was your flight between Rotterdam Airport (RTM) and Heraklion International Nikos Kazantzakis Airport (HER) delayed or cancelled? European law EC 261/2004 protects you with no upfront costs.

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Transavia Holland passengers Rotterdam-Heraklion: your guide to get compensated

If your journey from Rotterdam Airport to Heraklion International Nikos Kazantzakis Airport operated by Transavia Holland was disrupted, you are not alone when dealing with the carrier.

Given the route between Rotterdam and Heraklion (2 472 km), the EU scale provides for automatic protection in case of a breach by Transavia Holland. Medium-haul flights attract a substantial indemnity.

Why are you entitled to 400 €?

The European Regulation EC 261/2004 is very strict regarding air passenger rights. The amount of fixed compensation does not depend on the price of your ticket, but only on the flight distance.

Details of your right to compensation

  • Departure airport: Rotterdam Airport (RTM)
  • Arrival airport: Heraklion International Nikos Kazantzakis Airport (HER)
  • Flight distance: 2 472 km (~3h05)
  • Applicable compensation: 400 €

Did you know? Even if Transavia Holland is a non-EU carrier, if the flight departs from Rotterdam Airport, EU regulation applies completely.

How to know if the flight Transavia Holland Rotterdam - Heraklion is eligible?

Make sure to keep your flight records for the Transavia Holland RTM-HER flight. They are the key proof of your presence on board.

In the case of a cancellation, if you were notified less than 14 days before your departure from Rotterdam, the regulation applies in the same way.

What are the conditions for Transavia Holland to compensate you?

  • Delay at arrival: You arrived with more than 3 hours delay at Heraklion.
  • Cancellation: The airline cancelled the flight less than 14 days before departure.
  • Overbooking: You were denied boarding against your will at Rotterdam airport.
  • Airline responsibility: The problem must be attributable to Transavia Holland (technical problem, sick crew, scheduling...).

Warning: Extraordinary circumstances (extreme weather preventing takeoff from Rotterdam, air traffic controllers' strike, political instability) exempt the airline from its obligation to compensate.

The impact of a strike on your Transavia Holland compensation

Be vigilant: Transavia Holland might cite a disruption without clarifying whether it was its own staff or airport personnel. This distinction changes everything for your {case|right to 400€}.

Question Transavia Holland's justification. Some carriers falsely present internal strikes as "extraordinary circumstances" to escape {paying compensation|the 400€}.

What are your rights at Rotterdam airport in case of prolonged wait?

During that interminable wait in the hall at Rotterdam Airport, remember Transavia Holland has a duty to look after you. This includes food, but also the option to send emails at no cost.

Your involuntary layover at Rotterdam must not cost you any additional money beyond your initial ticket for RTM-HER. For a medium-haul, accommodation costs at Rotterdam can be significant — Transavia Holland must cover them.

Steps: how to get your 400 € from Transavia Holland?

It is essential to save your Transavia Holland ticket and every email related to the delay at Rotterdam Airport. These documents are vital for building your case.

By delegating your RTM→HER case to specialist partners, you enjoy the "No Win, No Fee" principle (no cost if unsuccessful).

How long does it take to get the 400 € compensation?

A common question is about processing times. A claim filed directly to Transavia Holland's customer service can take months, even half a year before you hear back.

The advantage of delegating your claim to a LegalTech firm is that they can speed up the process through industrialised follow-up and the prospect of litigation.

What to do faced with silence or refusal from the airline?

The template response from Transavia Holland citing "extraordinary circumstances" for your Rotterdam-Heraklion flight is a well-known tactic. Eurocontrol archives are accessible and can confirm or refute every claim.

Don't let Transavia Holland to keep the {money|400€} that is rightfully yours. Every day that passes doing nothing is time gained for {the airline|Transavia Holland} and a missed opportunity for your finances.

Help & Information

Frequently Asked Questions: Flight Rotterdam - Heraklion

Everything you need to know about your request under European Union law.

What is the exact amount of compensation for a cancelled Transavia Holland flight from Rotterdam to Heraklion?

According to European Regulation EC 261/2004, the distance between RTM and HER being 2 472 km, the legal fixed compensation is set at 400 € per passenger, regardless of the initial price of the plane ticket.

How much time do I have to claim my compensation from Transavia Holland?

The legal limitation period depends on the country where the airline or the airport is based or the competent jurisdiction. Generally it varies from 2 to 5 years, but in France, you have up to 5 years to assert your rights.
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