Flight compensation Transavia Holland:
Rotterdam — Montpellier

How to be compensated by Transavia Holland on the Rotterdam (RTM) - Montpellier (MPL) line

From Rotterdam Airport airport, your departure with Transavia Holland to Montpellier didn't go as planned? Passengers have strong rights against carriers.

Thanks to the European CE 261 text, passengers who are victims of these issues on a trip of 933 km have the right to demand flat-rate compensation from the carrier.

Why are you entitled to 250 €?

The European Regulation EC 261/2004 is very strict regarding air passenger rights. The amount of fixed compensation does not depend on the price of your ticket, but only on the flight distance.

Remember that this law applies whether you are traveling in economy or business class, and regardless of the passenger's nationality.

How to know if the flight Transavia Holland Rotterdam - Montpellier is eligible?

The 3-hour limit is calculated at the moment the aircraft doors open at Montpellier airport. If this is the case, and the flight cancellation is not due to extraordinary circumstances, Transavia Holland owes you 250 €.

An unexpected cancellation or a diverted flight from Rotterdam Airport without an immediate satisfactory solution gives rise to this same indemnity of 250 €.

What are the conditions for Transavia Holland to compensate you?

• Delay at arrival: You arrived with more than 3 hours delay at Montpellier.
• Cancellation: The airline cancelled the flight less than 14 days before departure.
• Overbooking: You were denied boarding against your will at Rotterdam airport.
• Airline responsibility: The problem must be attributable to Transavia Holland (technical problem, sick crew, scheduling...).

The impact of a strike on your Transavia Holland compensation

When a social movement disrupts your itinerary to Montpellier, the company will often try to clear itself. However, a strike by its own staff is no longer, in the majority of cases, considered an exonerating circumstance.

In all cases, a precise analysis of flight logs will confirm if the weather or traffic conditions were truly exceptional.

What are your rights at Rotterdam airport in case of prolonged wait?

In addition to financial compensation, the European regulation guarantees what is called a 'right to care.' If your flight is delayed departing from Rotterdam Airport, Transavia Holland must provide you with free meals and refreshments in reasonable quantity given the delay.

Some passengers are unaware that transportation between the hotel and Rotterdam Airport terminal is also included in the legal package due by Transavia Holland.

Steps: how to get your 250 € from Transavia Holland?

The amicable route with Transavia Holland to recover 250 € often fails without a technical and legal file.

To maximize your chances of success, use a collection service. These experts know the case law perfectly and will not be intimidated by the legal department of Transavia Holland.

How long does it take to get the 250 € compensation?

Don't be surprised if you don't hear back within fifteen days of your request. The average time observed for a company like Transavia Holland to validate a complex file often varies between four and twelve weeks.

If your file is particularly solid regarding the incident occurred on the Rotterdam - Montpellier section, some refund organizations even buy your debt. You then receive your compensation in less than 48 hours!

What to do faced with silence or refusal from the airline?

The first refusal from Transavia Holland should not discourage you. Very often, passenger services invoke 'weather' by default to test the traveler's determination.

For your 250 €, don't compromise with Transavia Holland without the opinion of a professional who knows the real value of your prejudice at Rotterdam.