Flight compensation Transavia Holland:
Rotterdam — Palma de Mallorca

Claim and compensation for flight Transavia Holland Rotterdam - Palma de Mallorca

The RTM - PMI route operated by Transavia Holland experienced a disruption? Whether it was a technical or operational issue, you could claim a flat sum.

Given the route between Rotterdam and Palma de Mallorca (1 386 km), the European scale provides automatic financial protection in case of failure by Transavia Holland.

Why are you entitled to 250 €?

The European Regulation EC 261/2004 is very strict regarding air passenger rights. The amount of fixed compensation does not depend on the price of your ticket, but only on the flight distance.

Did you know? Even if Transavia Holland is a non-EU airline, if the flight takes off from Rotterdam Airport, the European regulation applies in full.

How to know if the flight Transavia Holland Rotterdam - Palma de Mallorca is eligible?

Don't confuse ticket refund and legal compensation! Even if Transavia Holland offers you a voucher for your Rotterdam - Palma de Mallorca flight, you can still claim the 250 euros cash provided by law.

In the case of a cancellation, if you are notified less than 14 days before your departure from Rotterdam, the regulation applies in the same way.

What are the conditions for Transavia Holland to compensate you?

• Delay at arrival: You arrived with more than 3 hours delay at Palma de Mallorca.
• Cancellation: The airline cancelled the flight less than 14 days before departure.
• Overbooking: You were denied boarding against your will at Rotterdam airport.
• Airline responsibility: The problem must be attributable to Transavia Holland (technical problem, sick crew, scheduling...).

The impact of a strike on your Transavia Holland compensation

If your Transavia Holland flight from Rotterdam Airport was cancelled due to an internal union strike, you are eligible for legal repair.

On the other hand, if it is the air traffic controllers, the baggage handlers at Rotterdam Airport airport, or the security staff who are on strike, it is indeed an extraordinary circumstance. In this precise scenario, the 250 € will not be due.

What are your rights at Rotterdam airport in case of prolonged wait?

If Rotterdam Airport airport becomes your temporary residence because of Transavia Holland, know that your essential needs must be covered by the carrier.

In the case of a flight postponement until the next day, the regulation stipulates that hotel accommodation and transfers from and to Rotterdam Airport airport are entirely the responsibility of the air carrier.

Steps: how to get your 250 € from Transavia Holland?

For your Rotterdam - Palma de Mallorca trip, every minute counts. Note the reasons given by Transavia Holland staff at the Rotterdam Airport counter during the incident.

If you don't have the time or the desire to engage in long email exchanges, delegating your claim to lawyers is the most effective solution to see your 250 € arrive in your bank account.

How long does it take to get the 250 € compensation?

A frequent question concerns processing times. A claim filed directly with Transavia Holland customer service can take several weeks or even months before getting a response.

Recovering 250 € has never been faster thanks to the interconnection between defense platforms and Transavia Holland systems.

What to do faced with silence or refusal from the airline?

The first refusal from Transavia Holland should not discourage you. Very often, passenger services invoke 'weather' by default to test the traveler's determination.

DGAC or its European equivalents can be slow. A private court proceeding against Transavia Holland is often more striking.