Disrupted flight (EC 261/2004)

Flight compensation Transavia Holland:
Rotterdam — Prague

Planned legal compensation: 250 €

Was your flight between Rotterdam Airport (RTM) and Ruzyn? International Airport (PRG) delayed or cancelled? European law EC 261/2004 protects you with no upfront costs.

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Refund and compensation Transavia Holland: route Rotterdam to Prague

If your trip departing from Rotterdam Airport and arriving at Ruzyn? International Airport operated by Transavia Holland was disrupted, you are not alone against the airline.

Given the route between Rotterdam and Prague (717 km), the European scale provides automatic financial protection in case of failure by Transavia Holland.

Why are you entitled to 250 €?

The European Regulation EC 261/2004 is very strict regarding air passenger rights. The amount of fixed compensation does not depend on the price of your ticket, but only on the flight distance.

Details of your right to compensation

  • Departure airport: Rotterdam Airport (RTM)
  • Arrival airport: Ruzyn? International Airport (PRG)
  • Flight distance: 717 km (~0h54)
  • Applicable compensation: 250 €

This is not a commercial gesture from Transavia Holland, but a legal obligation that applies to all flights within the scope of the directive.

How to know if the flight Transavia Holland Rotterdam - Prague is eligible?

To determine if your trip between Rotterdam and Prague entitles you to compensation, the main criterion is the delay at arrival (and not at departure). It must be more than 3 hours.

Upgrading or downgrading does not change your right to 250 € if the initial incident is qualified under Regulation 261.

What are the conditions for Transavia Holland to compensate you?

  • Delay at arrival: You arrived with more than 3 hours delay at Prague.
  • Cancellation: The airline cancelled the flight less than 14 days before departure.
  • Overbooking: You were denied boarding against your will at Rotterdam airport.
  • Airline responsibility: The problem must be attributable to Transavia Holland (technical problem, sick crew, scheduling...).

Warning: Extraordinary circumstances (extreme weather preventing takeoff from Rotterdam, air traffic controllers' strike, political instability) exempt the airline from its obligation to compensate.

The impact of a strike on your Transavia Holland compensation

Not all strikes exempt the company from its obligations. If the delay of your Rotterdam - Prague trip is due to an internal strike within Transavia Holland, the European justice recently ruled that this entitles to compensation.

A strike by weather services at Rotterdam Airport or European air traffic control is an external cause over which Transavia Holland has no control.

What are your rights at Rotterdam airport in case of prolonged wait?

Don't buy your food without first asking Transavia Holland for coupons. If you do, keep your receipts carefully.

Even in extraordinary circumstances, this right to assistance at Rotterdam remains valid. The hotel is due if Transavia Holland offsets your flight by one night.

Steps: how to get your 250 € from Transavia Holland?

Starting a procedure against Transavia Holland for a flight from Rotterdam to Prague can be complex if you decide to go it alone. Customer service often tends to invoke the weather to clear themselves.

By entrusting your case regarding flight RTM-PRG to our experts, you benefit from the 'No Win, No Fee' principle.

How long does it take to get the 250 € compensation?

Some passengers wait more than 6 months for a response from Transavia Holland. An expert can reduce this time by half.

A collective action on the Transavia Holland flight from Rotterdam can also be a way to get your funds faster.

What to do faced with silence or refusal from the airline?

Don't take Transavia Holland's email for granted claiming that the airport was blocked by snow without checking official reports.

Experts in aviation law have a colossal history of Transavia Holland convictions, which is a decisive advantage.

Help & Information

Frequently Asked Questions: Flight Rotterdam - Prague

Everything you need to know about your request under European Union law.

What is the exact amount of compensation for a cancelled Transavia Holland flight from Rotterdam to Prague?

According to European Regulation EC 261/2004, the distance between RTM and PRG being 717 km, the legal fixed compensation is set at 250 € per passenger, regardless of the initial price of the plane ticket.

How much time do I have to claim my compensation from Transavia Holland?

The legal limitation period depends on the country where the airline or the airport is based or the competent jurisdiction. Generally it varies from 2 to 5 years, but in France, you have up to 5 years to assert your rights.
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