Flight compensation Travel Service:
Kiev — Prague

Get your Travel Service flight compensation for the route Kiev - Prague

No one likes waiting for hours at the airport. If Travel Service did not respect its scheduled times for your Kiev - Prague flight, the law is on your side.

Directive 261/2004 is clear: for 1 181 km of flight, the company Travel Service is subject to a compensation obligation if the delay exceeds 3 hours or if the flight is cancelled.

Why are you entitled to 250 €?

The European Regulation EC 261/2004 is very strict regarding air passenger rights. The amount of fixed compensation does not depend on the price of your ticket, but only on the flight distance.

Remember that this law applies whether you are traveling in economy or business class, and regardless of the passenger's nationality.

How to know if the flight Travel Service Kiev - Prague is eligible?

For an Travel Service flight from Kiev to Prague, punctuality is a performance obligation. A delay of 180 minutes triggers the right to financial compensation of 250 €.

The compensation also covers boarding denials (overbooking). If Travel Service sold more seats than planned and you stay on the tarmac at Boryspil International Airport, the 250 € compensation is automatic.

What are the conditions for Travel Service to compensate you?

• Delay at arrival: You arrived with more than 3 hours delay at Prague.
• Cancellation: The airline cancelled the flight less than 14 days before departure.
• Overbooking: You were denied boarding against your will at Kiev airport.
• Airline responsibility: The problem must be attributable to Travel Service (technical problem, sick crew, scheduling...).

The impact of a strike on your Travel Service compensation

If your Travel Service flight from Boryspil International Airport was cancelled due to an internal union strike, you are eligible for legal repair.

On the other hand, if it is the air traffic controllers, the baggage handlers at Boryspil International Airport airport, or the security staff who are on strike, it is indeed an extraordinary circumstance. In this precise scenario, the 250 € will not be due.

What are your rights at Kiev airport in case of prolonged wait?

Assistance is due from 2 hours of delay for a flight of this distance. Travel Service must ensure the well-being of its passengers stuck at Kiev.

If your new flight is not scheduled until the next day, the company must also take care of your hotel night near Boryspil International Airport and the transfer by taxi or bus between the airport and the place of accommodation.

Steps: how to get your 250 € from Travel Service?

The amicable route with Travel Service to recover 250 € often fails without a technical and legal file.

To maximize your chances of success, use a collection service. These experts know the case law perfectly and will not be intimidated by the legal department of Travel Service.

How long does it take to get the 250 € compensation?

On the KBP-PRG line, delays can vary according to the reactivity of Travel Service's legal department.

If your file is particularly solid regarding the incident occurred on the Kiev - Prague section, some refund organizations even buy your debt. You then receive your compensation in less than 48 hours!

What to do faced with silence or refusal from the airline?

An unfounded refusal from Travel Service is a practice that experts know perfectly how to bypass by citing the right articles of Regulation 261.

DGAC or its European equivalents can be slow. A private court proceeding against Travel Service is often more striking.