Disrupted flight (EC 261/2004)

Flight compensation Travel Service:
Prague — Bratislava

Planned legal compensation: 250 €

Was your flight between Ruzyn? International Airport (PRG) and Bratislava (BTS) delayed or cancelled? European law EC 261/2004 protects you with no upfront costs.

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Travel Service passengers Prague-Bratislava: your guide to get compensated

You travelled with Travel Service from Prague to Bratislava and the flight was disrupted? EU law mandates compensation when the airline is at fault.

With 304 km between Ruzyn? International Airport and Bratislava, EU regulation grants you a fixed indemnity of 250€ per passenger.

Why are you entitled to 250 €?

The European Regulation EC 261/2004 is very strict regarding air passenger rights. The amount of fixed compensation does not depend on the price of your ticket, but only on the flight distance.

Details of your right to compensation

  • Departure airport: Ruzyn? International Airport (PRG)
  • Arrival airport: Bratislava (BTS)
  • Flight distance: 304 km (~0h23)
  • Applicable compensation: 250 €

Good to know? Even if Travel Service is a airline based outside the EU, if the flight takes off from Ruzyn? International Airport, CE 261 applies in full.

How to know if the flight Travel Service Prague - Bratislava is eligible?

Three criteria are required to establish your right to 250€: {delay exceeds 3h at Bratislava|flight cancelled less than 14 days before|boarding denied} — and {the cause is attributable to|Travel Service is responsible for|the fault lies with} Travel Service.

An class change doesn't change your right to 250€ if the initial disruption is established under Regulation 261. The amount stays fixed at this short-haul tier.

What are the conditions for Travel Service to compensate you?

  • Delay at arrival: You arrived with more than 3 hours delay at Bratislava.
  • Cancellation: The airline cancelled the flight less than 14 days before departure.
  • Overbooking: You were denied boarding against your will at Prague airport.
  • Airline responsibility: The problem must be attributable to Travel Service (technical problem, sick crew, scheduling...).

Warning: Extraordinary circumstances (extreme weather preventing takeoff from Prague, air traffic controllers' strike, political instability) exempt the airline from its obligation to compensate.

The impact of a strike on your Travel Service compensation

Not all strike{s} exempt the airline from its obligations. If your Prague - Bratislava delay was caused by an staff strike at Travel Service, the CJEU have confirmed that this entitles you to a payout.

Even if the 250€ are not payable due to an external strike at Prague, assistance (meals/hotel) stays owed Travel Service. This is a separate right.

What are your rights at Prague airport in case of prolonged wait?

On top of the {financial compensation|250€ indemnity}, EU regulation mandates what is known as a duty of assistance. If your flight is held at Ruzyn? International Airport, Travel Service must supply you free of charge with meals and refreshments in reasonable quantity the waiting time.

Your involuntary layover at Prague must not cost you any additional money beyond your initial ticket for PRG-BTS. Even on a short route, hotel accommodation is owed for overnight delays.

Steps: how to get your 250 € from Travel Service?

First concrete step: send a formal email to Travel Service's customer service referencing Regulation CE 261/2004 and {the 250€ amount|your specific claim}.

If you don't have the time for lengthy email exchanges, delegating your claim to specialists is the fastest way to see your 250€ credited in your account.

How long does it take to get the 250 € compensation?

Airlines like Travel Service often fast-track cases backed by lawyers to prevent interest charges. Short-haul claims are sometimes resolved faster.

By opting for a platform with no upfront costs, you have nothing to lose. If the 250€ case fails, you pay nothing. It's that simple.

What to do faced with silence or refusal from the airline?

Don't believe Travel Service's letter stating that Prague's airport was hit by weather without checking official reports.

As a final step, it is a legal summons that typically triggers payment. Travel Service will nearly invariably prefer to settle the 250€ rather than incur additional legal costs for a case it knows it will lose in court.

Help & Information

Frequently Asked Questions: Flight Prague - Bratislava

Everything you need to know about your request under European Union law.

What is the exact amount of compensation for a cancelled Travel Service flight from Prague to Bratislava?

According to European Regulation EC 261/2004, the distance between PRG and BTS being 304 km, the legal fixed compensation is set at 250 € per passenger, regardless of the initial price of the plane ticket.

How much time do I have to claim my compensation from Travel Service?

The legal limitation period depends on the country where the airline or the airport is based or the competent jurisdiction. Generally it varies from 2 to 5 years, but in France, you have up to 5 years to assert your rights.
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