Disrupted flight (EC 261/2004)

Flight compensation Travel Service:
Prague — Copenhagen

Planned legal compensation: 250 €

Was your flight between Ruzyn? International Airport (PRG) and Copenhagen Kastrup Airport (CPH) delayed or cancelled? European law EC 261/2004 protects you with no upfront costs.

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Your entitlement: Travel Service flight from Prague to Copenhagen

You were due to travel with Travel Service from Prague to Copenhagen and things went wrong? Regulation CE 261/2004 guarantees a payout in most cases.

With 623 km between Ruzyn? International Airport and Copenhagen Kastrup Airport, CE 261 guarantees a lump-sum compensation of 250€ per person.

Why are you entitled to 250 €?

The European Regulation EC 261/2004 is very strict regarding air passenger rights. The amount of fixed compensation does not depend on the price of your ticket, but only on the flight distance.

Details of your right to compensation

  • Departure airport: Ruzyn? International Airport (PRG)
  • Arrival airport: Copenhagen Kastrup Airport (CPH)
  • Flight distance: 623 km (~0h47)
  • Applicable compensation: 250 €

CE 261/2004 is one of the most robust passenger protection laws globally. Every eligible passenger should taking advantage of it.

How to know if the flight Travel Service Prague - Copenhagen is eligible?

Be sure to save your boarding pass for the Travel Service PRG→CPH flight. They constitute the indispensable proof of your presence on board.

What many don't know: you have several years to submit your request against Travel Service for the Prague-Copenhagen flight. Don't think it's too late even after several months.

What are the conditions for Travel Service to compensate you?

  • Delay at arrival: You arrived with more than 3 hours delay at Copenhagen.
  • Cancellation: The airline cancelled the flight less than 14 days before departure.
  • Overbooking: You were denied boarding against your will at Prague airport.
  • Airline responsibility: The problem must be attributable to Travel Service (technical problem, sick crew, scheduling...).

Warning: Extraordinary circumstances (extreme weather preventing takeoff from Prague, air traffic controllers' strike, political instability) exempt the airline from its obligation to compensate.

The impact of a strike on your Travel Service compensation

In practice, pilot strikes at Travel Service are situations where {compensation is almost certain|your chances of getting 250€ are high}. Experts know this and can use it for your case.

Even if the 250€ are not payable due to an external strike at Prague, assistance (meals/hotel) stays the responsibility of Travel Service. Never forget this.

What are your rights at Prague airport in case of prolonged wait?

Here is what Travel Service owes you if your flight is delayed at Ruzyn? International Airport: refreshments and food adapted to waiting time, two free communications, and a hotel night if the flight is pushed to the next day.

Even in force majeure cases, the right to assistance at Prague still applies. The hotel must be provided if Travel Service delays your flight overnight.

Steps: how to get your 250 € from Travel Service?

It is strongly recommended to keep your Travel Service boarding pass and all communications regarding the delay at Ruzyn? International Airport. These documents are crucial for supporting your case.

The key advantage: they absorb 100% of the risk and only charge when the 250€ case is won.

How long does it take to get the 250 € compensation?

Some passengers wait over 6 months for a response from Travel Service. An expert can halve this time.

Technology now allow you to track in real time the progress of your claim against Travel Service through an online dashboard. Short-haul cases are often resolved more quickly.

What to do faced with silence or refusal from the airline?

Statistically over 60% of initial refusals from Travel Service are unfounded against an expert taking over. Don't give up at the first obstacle.

Aviation law experts have a vast record of rulings against Travel Service, which is a powerful lever in proceedings.

Help & Information

Frequently Asked Questions: Flight Prague - Copenhagen

Everything you need to know about your request under European Union law.

What is the exact amount of compensation for a cancelled Travel Service flight from Prague to Copenhagen?

According to European Regulation EC 261/2004, the distance between PRG and CPH being 623 km, the legal fixed compensation is set at 250 € per passenger, regardless of the initial price of the plane ticket.

How much time do I have to claim my compensation from Travel Service?

The legal limitation period depends on the country where the airline or the airport is based or the competent jurisdiction. Generally it varies from 2 to 5 years, but in France, you have up to 5 years to assert your rights.
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