Disrupted flight (EC 261/2004)

Flight compensation Travel Service:
Prague — Heraklion

Planned legal compensation: 400 €

Was your flight between Ruzyn? International Airport (PRG) and Heraklion International Nikos Kazantzakis Airport (HER) delayed or cancelled? European law EC 261/2004 protects you with no upfront costs.

Delegate to our network of brokers and legal experts.

★★★★★ Free case study
Travel Service

Check my flight Travel Service

Get your compensation guaranteed by Regulation EC 261/2004.

100% secure process and GDPR compliant

Recover up to 400€ for Travel Service flight Prague → Heraklion

A cancellation on Travel Service Prague → Heraklion qualifies you for up to 400€. Check how to claim.

The legal coverage under CE 261/2004 applies by law when Travel Service breaches its duties on the 1 864 km route from Prague to Heraklion.

Why are you entitled to 400 €?

The European Regulation EC 261/2004 is very strict regarding air passenger rights. The amount of fixed compensation does not depend on the price of your ticket, but only on the flight distance.

Details of your right to compensation

  • Departure airport: Ruzyn? International Airport (PRG)
  • Arrival airport: Heraklion International Nikos Kazantzakis Airport (HER)
  • Flight distance: 1 864 km (~2h20)
  • Applicable compensation: 400 €

Since the landmark CJEU judgment, significant arrival delays are treated like a cancellation for the right to compensation. This significantly strengthened the reach of CE 261.

How to know if the flight Travel Service Prague - Heraklion is eligible?

Verify your real landing time at Heraklion. If Travel Service delayed you over 3h at Heraklion International Nikos Kazantzakis Airport, your entitlement is confirmed.

Even if Travel Service reroutes you, the 400€ compensation still applies if the arrival at Heraklion exceeds 3 hours.

What are the conditions for Travel Service to compensate you?

  • Delay at arrival: You arrived with more than 3 hours delay at Heraklion.
  • Cancellation: The airline cancelled the flight less than 14 days before departure.
  • Overbooking: You were denied boarding against your will at Prague airport.
  • Airline responsibility: The problem must be attributable to Travel Service (technical problem, sick crew, scheduling...).

Warning: Extraordinary circumstances (extreme weather preventing takeoff from Prague, air traffic controllers' strike, political instability) exempt the airline from its obligation to compensate.

The impact of a strike on your Travel Service compensation

Be vigilant: Travel Service might cite a disruption without clarifying whether it was its own staff or airport personnel. This distinction changes everything for your {case|right to 400€}.

The key question is invariably: which staff stopped work? If {the answer is yes|it's Travel Service's employees}, {you're entitled to 400€|compensation is owed}. If it's a third party, only care remains.

What are your rights at Prague airport in case of prolonged wait?

During those long hours in the terminal at Ruzyn? International Airport, know that Travel Service has a legal obligation to ensure your comfort. This covers meals, but also the ability to make two calls free of charge.

In case of a next-day flight delay, the regulation stipulates that hotel accommodation and transfers to and from Ruzyn? International Airport are fully at the airline's expense.

Steps: how to get your 400 € from Travel Service?

For your Prague → Heraklion route, precision is crucial. Record the reasons given by Travel Service staff at Ruzyn? International Airport during the incident.

The main benefit: they take on all the complexity and only collect fees if the 400€ are successfully recovered.

How long does it take to get the 400 € compensation?

On the PRG-HER route, timelines can vary depending on the speed of Travel Service's claims team.

The digital process of expert partners eliminates paperwork: upload documents, digital signature, and email notifications until payment.

What to do faced with silence or refusal from the airline?

Travel Service's use of complex legal jargon is often a tactic to push travellers to abandon their 400€. On medium-haul, airlines often refuse initially to filter claims.

For your 400€, don't settle with Travel Service without the advice of a professional who knows the full scope of your claim for Prague→Heraklion.

Help & Information

Frequently Asked Questions: Flight Prague - Heraklion

Everything you need to know about your request under European Union law.

What is the exact amount of compensation for a cancelled Travel Service flight from Prague to Heraklion?

According to European Regulation EC 261/2004, the distance between PRG and HER being 1 864 km, the legal fixed compensation is set at 400 € per passenger, regardless of the initial price of the plane ticket.

How much time do I have to claim my compensation from Travel Service?

The legal limitation period depends on the country where the airline or the airport is based or the competent jurisdiction. Generally it varies from 2 to 5 years, but in France, you have up to 5 years to assert your rights.
Start my claim
100% secure process and GDPR compliant