Flight compensation Travel Service:
Prague — Kiev
Was your flight between Ruzyn? International Airport (PRG) and Boryspil International Airport (KBP) delayed or cancelled? European law EC 261/2004 protects you with no upfront costs.
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Claim and compensation for flight Travel Service Prague - Kiev
If your trip departing from Ruzyn? International Airport and arriving at Boryspil International Airport operated by Travel Service was disrupted, you are not alone against the airline.
Given the route between Prague and Kiev (1 181 km), the European scale provides automatic financial protection in case of failure by Travel Service.
Why are you entitled to 250 €?
The European Regulation EC 261/2004 is very strict regarding air passenger rights. The amount of fixed compensation does not depend on the price of your ticket, but only on the flight distance.
Details of your right to compensation
- Departure airport: Ruzyn? International Airport (PRG)
- Arrival airport: Boryspil International Airport (KBP)
- Flight distance: 1 181 km (~1h29)
- Applicable compensation: 250 €
This is not a commercial gesture from Travel Service, but a legal obligation that applies to all flights within the scope of the directive.
How to know if the flight Travel Service Prague - Kiev is eligible?
Check your actual arrival time at Kiev. If Travel Service made you wait more than three hours on the tarmac at Boryspil International Airport, your claim is legitimate.
Upgrading or downgrading does not change your right to 250 € if the initial incident is qualified under Regulation 261.
What are the conditions for Travel Service to compensate you?
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Delay at arrival: You arrived with more than 3 hours delay at Kiev.
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Cancellation: The airline cancelled the flight less than 14 days before departure.
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Overbooking: You were denied boarding against your will at Prague airport.
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Airline responsibility: The problem must be attributable to Travel Service (technical problem, sick crew, scheduling...).
Warning: Extraordinary circumstances (extreme weather preventing takeoff from Prague, air traffic controllers' strike, political instability) exempt the airline from its obligation to compensate.
The impact of a strike on your Travel Service compensation
If your Travel Service flight from Ruzyn? International Airport was cancelled due to an internal union strike, you are eligible for legal repair.
On the other hand, if it is the air traffic controllers, the baggage handlers at Ruzyn? International Airport airport, or the security staff who are on strike, it is indeed an extraordinary circumstance. In this precise scenario, the 250 € will not be due.
What are your rights at Prague airport in case of prolonged wait?
During these long hours of waiting in the Ruzyn? International Airport terminal, know that the airline has a legal obligation to take care of you. This includes catering, but also the possibility of making two telephone calls or sending emails for free.
In the case of a flight postponement until the next day, the regulation stipulates that hotel accommodation and transfers from and to Ruzyn? International Airport airport are entirely the responsibility of the air carrier.
Steps: how to get your 250 € from Travel Service?
Starting a procedure against Travel Service for a flight from Prague to Kiev can be complex if you decide to go it alone. Customer service often tends to invoke the weather to clear themselves.
If you don't have the time or the desire to engage in long email exchanges, delegating your claim to lawyers is the most effective solution to see your 250 € arrive in your bank account.
How long does it take to get the 250 € compensation?
On the PRG-KBP line, delays can vary according to the reactivity of Travel Service's legal department.
If your file is particularly solid regarding the incident occurred on the Prague - Kiev section, some refund organizations even buy your debt. You then receive your compensation in less than 48 hours!
What to do faced with silence or refusal from the airline?
The use of complex legal jargon by Travel Service is often a maneuver to encourage the traveler to abandon their 250 €.
A claim organization will know exactly how to counter the airline's arguments, having access to certified meteorological histories and traffic reports from Ruzyn? International Airport airport to prove their faults.
Frequently Asked Questions: Flight Prague - Kiev
Everything you need to know about your request under European Union law.