Flight compensation Travel Service:
Stockholm — Prague

Claim and compensation for flight Travel Service Stockholm - Prague

If your trip departing from Stockholm-Arlanda Airport and arriving at Ruzyn? International Airport operated by Travel Service was disrupted, you are not alone against the airline.

Given the route between Stockholm and Prague (1 087 km), the European scale provides automatic financial protection in case of failure by Travel Service.

Why are you entitled to 250 €?

The European Regulation EC 261/2004 is very strict regarding air passenger rights. The amount of fixed compensation does not depend on the price of your ticket, but only on the flight distance.

Did you know? Even if Travel Service is a non-EU airline, if the flight takes off from Stockholm-Arlanda Airport, the European regulation applies in full.

How to know if the flight Travel Service Stockholm - Prague is eligible?

Check your actual arrival time at Prague. If Travel Service made you wait more than three hours on the tarmac at Ruzyn? International Airport, your claim is legitimate.

Also note that the distance of 1 087 km perfectly justifies the compensation bracket of 250 €. This amount is net and the airline cannot derogate from it in its own terms and conditions.

What are the conditions for Travel Service to compensate you?

• Delay at arrival: You arrived with more than 3 hours delay at Prague.
• Cancellation: The airline cancelled the flight less than 14 days before departure.
• Overbooking: You were denied boarding against your will at Stockholm airport.
• Airline responsibility: The problem must be attributable to Travel Service (technical problem, sick crew, scheduling...).

The impact of a strike on your Travel Service compensation

Don't be fooled by Travel Service's vague terms: a 'wildcat' or declared strike remains the management responsibility of the company.

Even if 250 € is not payable due to an external strike at Stockholm, assistance (meals/hotel) remains mandatory for Travel Service.

What are your rights at Stockholm airport in case of prolonged wait?

During these long hours of waiting in the Stockholm-Arlanda Airport terminal, know that the airline has a legal obligation to take care of you. This includes catering, but also the possibility of making two telephone calls or sending emails for free.

In the case of a flight postponement until the next day, the regulation stipulates that hotel accommodation and transfers from and to Stockholm-Arlanda Airport airport are entirely the responsibility of the air carrier.

Steps: how to get your 250 € from Travel Service?

It is strongly recommended to keep your Travel Service boarding pass and any communication relating to the delay suffered at Stockholm-Arlanda Airport airport. These documents will be vital for your case.

If you don't have the time or the desire to engage in long email exchanges, delegating your claim to lawyers is the most effective solution to see your 250 € arrive in your bank account.

How long does it take to get the 250 € compensation?

Airlines like Travel Service sometimes prioritize cases defended by law firms to avoid late interests.

Technology today allows real-time tracking of the progress of your request against Travel Service on your smartphone.

What to do faced with silence or refusal from the airline?

Don't take Travel Service's email for granted claiming that the airport was blocked by snow without checking official reports.

In the last instance, it is the summons to court that often unlocks the payment. The company Travel Service will always prefer to compromise and pay the 250 € rather than incur additional legal costs for a lost cause in court.