Flight compensation Travel Service:
Tenerife — Prague
Was your flight between Tenerife South Airport (TFS) and Ruzyn? International Airport (PRG) delayed or cancelled? European law EC 261/2004 protects you with no upfront costs.
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Get your Travel Service flight compensation for the route Tenerife - Prague
From Tenerife South Airport airport, your departure with Travel Service to Prague didn't go as planned? Passengers have strong rights against carriers.
Fortunately, for this specific route with a distance of 3 573 km, EC Regulation 261/2004 requires Travel Service to pay you financial compensation.
Why are you entitled to 600 €?
The European Regulation EC 261/2004 is very strict regarding air passenger rights. The amount of fixed compensation does not depend on the price of your ticket, but only on the flight distance.
Details of your right to compensation
- Departure airport: Tenerife South Airport (TFS)
- Arrival airport: Ruzyn? International Airport (PRG)
- Flight distance: 3 573 km (~4h28)
- Applicable compensation: 600 €
Remember that this law applies whether you are traveling in economy or business class, and regardless of the passenger's nationality.
How to know if the flight Travel Service Tenerife - Prague is eligible?
The compensation for flight TFS-PRG is compensation for lost time and not a simple refund of airport taxes.
The compensation also covers boarding denials (overbooking). If Travel Service sold more seats than planned and you stay on the tarmac at Tenerife South Airport, the 600 € compensation is automatic.
What are the conditions for Travel Service to compensate you?
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Delay at arrival: You arrived with more than 3 hours delay at Prague.
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Cancellation: The airline cancelled the flight less than 14 days before departure.
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Overbooking: You were denied boarding against your will at Tenerife airport.
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Airline responsibility: The problem must be attributable to Travel Service (technical problem, sick crew, scheduling...).
Warning: Extraordinary circumstances (extreme weather preventing takeoff from Tenerife, air traffic controllers' strike, political instability) exempt the airline from its obligation to compensate.
The impact of a strike on your Travel Service compensation
When a social movement disrupts your itinerary to Ruzyn? International Airport, the company will often try to clear itself. However, a strike by its own staff is no longer, in the majority of cases, considered an exonerating circumstance.
On the other hand, if it is the air traffic controllers, the baggage handlers at Tenerife South Airport airport, or the security staff who are on strike, it is indeed an extraordinary circumstance. In this precise scenario, the 600 € will not be due.
What are your rights at Tenerife airport in case of prolonged wait?
Assistance is due from 2 hours of delay for a flight of this distance. Travel Service must ensure the well-being of its passengers stuck at Tenerife.
If your new flight is not scheduled until the next day, the company must also take care of your hotel night near Tenerife South Airport and the transfer by taxi or bus between the airport and the place of accommodation.
Steps: how to get your 600 € from Travel Service?
The amicable route with Travel Service to recover 600 € often fails without a technical and legal file.
To maximize your chances of success, use a collection service. These experts know the case law perfectly and will not be intimidated by the legal department of Travel Service.
How long does it take to get the 600 € compensation?
A frequent question concerns processing times. A claim filed directly with Travel Service customer service can take several weeks or even months before getting a response.
If your file is particularly solid regarding the incident occurred on the Tenerife - Prague section, some refund organizations even buy your debt. You then receive your compensation in less than 48 hours!
What to do faced with silence or refusal from the airline?
An unfounded refusal from Travel Service is a practice that experts know perfectly how to bypass by citing the right articles of Regulation 261.
DGAC or its European equivalents can be slow. A private court proceeding against Travel Service is often more striking.
Frequently Asked Questions: Flight Tenerife - Prague
Everything you need to know about your request under European Union law.