Disrupted flight (EC 261/2004)

Flight compensation Travel Service:
Warsaw — Prague

Planned legal compensation: 250 €

Was your flight between Warsaw Chopin Airport (WAW) and Ruzyn? International Airport (PRG) delayed or cancelled? European law EC 261/2004 protects you with no upfront costs.

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Get your Travel Service flight compensation for the route Warsaw - Prague

No one likes waiting for hours at the airport. If Travel Service did not respect its scheduled times for your Warsaw - Prague flight, the law is on your side.

Thanks to the European CE 261 text, passengers who are victims of these issues on a trip of 521 km have the right to demand flat-rate compensation from the carrier.

Why are you entitled to 250 €?

The European Regulation EC 261/2004 is very strict regarding air passenger rights. The amount of fixed compensation does not depend on the price of your ticket, but only on the flight distance.

Details of your right to compensation

  • Departure airport: Warsaw Chopin Airport (WAW)
  • Arrival airport: Ruzyn? International Airport (PRG)
  • Flight distance: 521 km (~0h39)
  • Applicable compensation: 250 €

Too few travelers claim their due (less than 15% on average). Don't let this compensation fly away: the procedure, although sometimes administratively heavy on the company side, is an absolute right for the consumer.

How to know if the flight Travel Service Warsaw - Prague is eligible?

For an Travel Service flight from Warsaw to Prague, punctuality is a performance obligation. A delay of 180 minutes triggers the right to financial compensation of 250 €.

The compensation also covers boarding denials (overbooking). If Travel Service sold more seats than planned and you stay on the tarmac at Warsaw Chopin Airport, the 250 € compensation is automatic.

What are the conditions for Travel Service to compensate you?

  • Delay at arrival: You arrived with more than 3 hours delay at Prague.
  • Cancellation: The airline cancelled the flight less than 14 days before departure.
  • Overbooking: You were denied boarding against your will at Warsaw airport.
  • Airline responsibility: The problem must be attributable to Travel Service (technical problem, sick crew, scheduling...).

Warning: Extraordinary circumstances (extreme weather preventing takeoff from Warsaw, air traffic controllers' strike, political instability) exempt the airline from its obligation to compensate.

The impact of a strike on your Travel Service compensation

Don't be fooled by Travel Service's vague terms: a 'wildcat' or declared strike remains the management responsibility of the company.

Warning however: if the cancellation is directly attributable to the airport staff or a decision by air navigation, Travel Service is released from its obligation to pay the legal indemnity of 250 euros, but not from its duty of assistance.

What are your rights at Warsaw airport in case of prolonged wait?

In addition to financial compensation, the European regulation guarantees what is called a 'right to care.' If your flight is delayed departing from Warsaw Chopin Airport, Travel Service must provide you with free meals and refreshments in reasonable quantity given the delay.

If your new flight is not scheduled until the next day, the company must also take care of your hotel night near Warsaw Chopin Airport and the transfer by taxi or bus between the airport and the place of accommodation.

Steps: how to get your 250 € from Travel Service?

The formal notice letter and the collection of evidence of delay at Ruzyn? International Airport airport (boarding pass, certificate) are mandatory steps to face the airline.

Don't fill out complex forms on the Travel Service website. Go through a passenger defense portal to secure your 250 € indemnity.

How long does it take to get the 250 € compensation?

Some passengers wait more than 6 months for a response from Travel Service. An expert can reduce this time by half.

A collective action on the Travel Service flight from Warsaw can also be a way to get your funds faster.

What to do faced with silence or refusal from the airline?

It is not uncommon for a claim for 250 € to be automatically rejected by the company's algorithms under a fallacious generic pretext.

If you are certain of your right, you can refer to the Civil Aviation of the country of departure, or better yet, escalate the matter to the lower courts with the help of a specialized partner lawyer.

Help & Information

Frequently Asked Questions: Flight Warsaw - Prague

Everything you need to know about your request under European Union law.

What is the exact amount of compensation for a cancelled Travel Service flight from Warsaw to Prague?

According to European Regulation EC 261/2004, the distance between WAW and PRG being 521 km, the legal fixed compensation is set at 250 € per passenger, regardless of the initial price of the plane ticket.

How much time do I have to claim my compensation from Travel Service?

The legal limitation period depends on the country where the airline or the airport is based or the competent jurisdiction. Generally it varies from 2 to 5 years, but in France, you have up to 5 years to assert your rights.
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