Flight compensation Tropic Air:
Gran Canaria — Nouadhibou

Claim and compensation for flight Tropic Air Gran Canaria - Nouadhibou

The LPA - NDB route operated by Tropic Air experienced a disruption? Whether it was a technical or operational issue, you could claim a flat sum.

European legislation strictly frames passenger rights. For a distance of 796 km as is the case here, legal compensation is due if the company is at fault.

Why are you entitled to 250 €?

The European Regulation EC 261/2004 is very strict regarding air passenger rights. The amount of fixed compensation does not depend on the price of your ticket, but only on the flight distance.

This is not a commercial gesture from Tropic Air, but a legal obligation that applies to all flights within the scope of the directive.

How to know if the flight Tropic Air Gran Canaria - Nouadhibou is eligible?

Check your actual arrival time at Nouadhibou. If Tropic Air made you wait more than three hours on the tarmac at Nouadhibou International Airport, your claim is legitimate.

Upgrading or downgrading does not change your right to 250 € if the initial incident is qualified under Regulation 261.

What are the conditions for Tropic Air to compensate you?

• Delay at arrival: You arrived with more than 3 hours delay at Nouadhibou.
• Cancellation: The airline cancelled the flight less than 14 days before departure.
• Overbooking: You were denied boarding against your will at Gran Canaria airport.
• Airline responsibility: The problem must be attributable to Tropic Air (technical problem, sick crew, scheduling...).

The impact of a strike on your Tropic Air compensation

Don't be fooled by Tropic Air's vague terms: a 'wildcat' or declared strike remains the management responsibility of the company.

Warning however: if the cancellation is directly attributable to the airport staff or a decision by air navigation, Tropic Air is released from its obligation to pay the legal indemnity of 250 euros, but not from its duty of assistance.

What are your rights at Gran Canaria airport in case of prolonged wait?

During these long hours of waiting in the Gran Canaria Airport terminal, know that the airline has a legal obligation to take care of you. This includes catering, but also the possibility of making two telephone calls or sending emails for free.

Your forced stay at Gran Canaria shouldn't cost you a penny more than originally planned for your LPA-NDB trip.

Steps: how to get your 250 € from Tropic Air?

It is strongly recommended to keep your Tropic Air boarding pass and any communication relating to the delay suffered at Gran Canaria Airport airport. These documents will be vital for your case.

If you don't have the time or the desire to engage in long email exchanges, delegating your claim to lawyers is the most effective solution to see your 250 € arrive in your bank account.

How long does it take to get the 250 € compensation?

Patience is often the watchword. Airlines receive thousands of requests weekly and processing your file for the flight from Gran Canaria to Nouadhibou International Airport can drag on if you don't follow up.

By entrusting the recovery of your 250 € to a trusted third party, you save yourself months of waiting and the anxiety of seeing your case closed without follow-up, as reminders are managed by aviation law professionals.

What to do faced with silence or refusal from the airline?

Hitting a wall or getting a 'standard' negative response is unfortunately the lot of many passengers who claim only for the prejudice suffered on the Gran Canaria - Nouadhibou line.

Experts in aviation law have a colossal history of Tropic Air convictions, which is a decisive advantage.