Flight compensation Tropic Air:
Tenerife — Gran Canaria

Legal right to compensation: Tropic Air flight between Tenerife and Gran Canaria

The TFN - LPA route operated by Tropic Air experienced a disruption? Whether it was a technical or operational issue, you could claim a flat sum.

Given the route between Tenerife and Gran Canaria (112 km), the European scale provides automatic financial protection in case of failure by Tropic Air.

Why are you entitled to 250 €?

The European Regulation EC 261/2004 is very strict regarding air passenger rights. The amount of fixed compensation does not depend on the price of your ticket, but only on the flight distance.

Did you know? Even if Tropic Air is a non-EU airline, if the flight takes off from Tenerife Norte Airport, the European regulation applies in full.

How to know if the flight Tropic Air Tenerife - Gran Canaria is eligible?

Don't confuse ticket refund and legal compensation! Even if Tropic Air offers you a voucher for your Tenerife - Gran Canaria flight, you can still claim the 250 euros cash provided by law.

Upgrading or downgrading does not change your right to 250 € if the initial incident is qualified under Regulation 261.

What are the conditions for Tropic Air to compensate you?

• Delay at arrival: You arrived with more than 3 hours delay at Gran Canaria.
• Cancellation: The airline cancelled the flight less than 14 days before departure.
• Overbooking: You were denied boarding against your will at Tenerife airport.
• Airline responsibility: The problem must be attributable to Tropic Air (technical problem, sick crew, scheduling...).

The impact of a strike on your Tropic Air compensation

Don't be fooled by Tropic Air's vague terms: a 'wildcat' or declared strike remains the management responsibility of the company.

Even if 250 € is not payable due to an external strike at Tenerife, assistance (meals/hotel) remains mandatory for Tropic Air.

What are your rights at Tenerife airport in case of prolonged wait?

Don't buy your food without first asking Tropic Air for coupons. If you do, keep your receipts carefully.

Your forced stay at Tenerife shouldn't cost you a penny more than originally planned for your TFN-LPA trip.

Steps: how to get your 250 € from Tropic Air?

For your Tenerife - Gran Canaria trip, every minute counts. Note the reasons given by Tropic Air staff at the Tenerife Norte Airport counter during the incident.

If you don't have the time or the desire to engage in long email exchanges, delegating your claim to lawyers is the most effective solution to see your 250 € arrive in your bank account.

How long does it take to get the 250 € compensation?

Airlines like Tropic Air sometimes prioritize cases defended by law firms to avoid late interests.

Technology today allows real-time tracking of the progress of your request against Tropic Air on your smartphone.

What to do faced with silence or refusal from the airline?

Hitting a wall or getting a 'standard' negative response is unfortunately the lot of many passengers who claim only for the prejudice suffered on the Tenerife - Gran Canaria line.

Experts in aviation law have a colossal history of Tropic Air convictions, which is a decisive advantage.