Flight compensation TUIfly:
Amilcar Cabral — Munich

Refund and compensation TUIfly: route Amilcar Cabral to Munich

If your trip departing from Amilcar Cabral and arriving at Munich International Airport operated by TUIfly was disrupted, you are not alone against the airline.

European legislation strictly frames passenger rights. For a distance of 4 717 km as is the case here, legal compensation is due if the company is at fault.

Why are you entitled to 600 €?

The European Regulation EC 261/2004 is very strict regarding air passenger rights. The amount of fixed compensation does not depend on the price of your ticket, but only on the flight distance.

This is not a commercial gesture from TUIfly, but a legal obligation that applies to all flights within the scope of the directive.

How to know if the flight TUIfly Amilcar Cabral - Munich is eligible?

To determine if your trip between Amilcar Cabral and Munich entitles you to compensation, the main criterion is the delay at arrival (and not at departure). It must be more than 3 hours.

Also note that the distance of 4 717 km perfectly justifies the compensation bracket of 600 €. This amount is net and the airline cannot derogate from it in its own terms and conditions.

What are the conditions for TUIfly to compensate you?

• Delay at arrival: You arrived with more than 3 hours delay at Munich.
• Cancellation: The airline cancelled the flight less than 14 days before departure.
• Overbooking: You were denied boarding against your will at Amilcar Cabral airport.
• Airline responsibility: The problem must be attributable to TUIfly (technical problem, sick crew, scheduling...).

The impact of a strike on your TUIfly compensation

A work stoppage of TUIfly crews is considered inherent in the normal activity of the carrier and no longer constitutes a valid excuse to refuse the 600 €.

A strike by weather services at Amilcar Cabral or European air traffic control is an external cause over which TUIfly has no control.

What are your rights at Amilcar Cabral airport in case of prolonged wait?

During these long hours of waiting in the Amilcar Cabral terminal, know that the airline has a legal obligation to take care of you. This includes catering, but also the possibility of making two telephone calls or sending emails for free.

In the case of a flight postponement until the next day, the regulation stipulates that hotel accommodation and transfers from and to Amilcar Cabral airport are entirely the responsibility of the air carrier.

Steps: how to get your 600 € from TUIfly?

For your Amilcar Cabral - Munich trip, every minute counts. Note the reasons given by TUIfly staff at the Amilcar Cabral counter during the incident.

This is where lawyers and specialized services come in. By going through an expert partner, you check your flight instantly and delegate the entire procedure to recover your 600 € without stress.

How long does it take to get the 600 € compensation?

Patience is often the watchword. Airlines receive thousands of requests weekly and processing your file for the flight from Amilcar Cabral to Munich International Airport can drag on if you don't follow up.

Technology today allows real-time tracking of the progress of your request against TUIfly on your smartphone.

What to do faced with silence or refusal from the airline?

Hitting a wall or getting a 'standard' negative response is unfortunately the lot of many passengers who claim only for the prejudice suffered on the Amilcar Cabral - Munich line.

If you are certain of your right, you can refer to the Civil Aviation of the country of departure, or better yet, escalate the matter to the lower courts with the help of a specialized partner lawyer.