Flight compensation TUIfly:
Arrecife — Stuttgart

Procedure: TUIfly flight compensation from Arrecife to Stuttgart

No one likes waiting for hours at the airport. If TUIfly did not respect its scheduled times for your Arrecife - Stuttgart flight, the law is on your side.

Directive 261/2004 is clear: for 2 932 km of flight, the company TUIfly is subject to a compensation obligation if the delay exceeds 3 hours or if the flight is cancelled.

Why are you entitled to 400 €?

The European Regulation EC 261/2004 is very strict regarding air passenger rights. The amount of fixed compensation does not depend on the price of your ticket, but only on the flight distance.

Too few travelers claim their due (less than 15% on average). Don't let this compensation fly away: the procedure, although sometimes administratively heavy on the company side, is an absolute right for the consumer.

How to know if the flight TUIfly Arrecife - Stuttgart is eligible?

For an TUIfly flight from Arrecife to Stuttgart, punctuality is a performance obligation. A delay of 180 minutes triggers the right to financial compensation of 400 €.

Keeping your travel documents for the TUIfly ACE-STR flight is crucial to prove that you were present at boarding at Arrecife.

What are the conditions for TUIfly to compensate you?

• Delay at arrival: You arrived with more than 3 hours delay at Stuttgart.
• Cancellation: The airline cancelled the flight less than 14 days before departure.
• Overbooking: You were denied boarding against your will at Arrecife airport.
• Airline responsibility: The problem must be attributable to TUIfly (technical problem, sick crew, scheduling...).

The impact of a strike on your TUIfly compensation

When a social movement disrupts your itinerary to Stuttgart Airport, the company will often try to clear itself. However, a strike by its own staff is no longer, in the majority of cases, considered an exonerating circumstance.

On the other hand, if it is the air traffic controllers, the baggage handlers at Lanzarote Airport airport, or the security staff who are on strike, it is indeed an extraordinary circumstance. In this precise scenario, the 400 € will not be due.

What are your rights at Arrecife airport in case of prolonged wait?

The right to assistance is a crucial provision of the European text. Even before speaking of your 400 €, if the delay stretches at Lanzarote Airport airport, TUIfly is required to distribute vouchers to eat and drink.

Some passengers are unaware that transportation between the hotel and Lanzarote Airport terminal is also included in the legal package due by TUIfly.

Steps: how to get your 400 € from TUIfly?

The amicable route with TUIfly to recover 400 € often fails without a technical and legal file.

To maximize your chances of success, use a collection service. These experts know the case law perfectly and will not be intimidated by the legal department of TUIfly.

How long does it take to get the 400 € compensation?

Don't be surprised if you don't hear back within fifteen days of your request. The average time observed for a company like TUIfly to validate a complex file often varies between four and twelve weeks.

If your file is particularly solid regarding the incident occurred on the Arrecife - Stuttgart section, some refund organizations even buy your debt. You then receive your compensation in less than 48 hours!

What to do faced with silence or refusal from the airline?

An unfounded refusal from TUIfly is a practice that experts know perfectly how to bypass by citing the right articles of Regulation 261.

For your 400 €, don't compromise with TUIfly without the opinion of a professional who knows the real value of your prejudice at Arrecife.