Flight compensation TUIfly:
Cologne — Antalya

Legal right to compensation: TUIfly flight between Cologne and Antalya

The CGN - AYT route operated by TUIfly experienced a disruption? Whether it was a technical or operational issue, you could claim a flat sum.

By taking off from Cologne Bonn Airport, you are protected by the EU's legal framework. The distance of 2 432 km determines your legal compensation level.

Why are you entitled to 400 €?

The European Regulation EC 261/2004 is very strict regarding air passenger rights. The amount of fixed compensation does not depend on the price of your ticket, but only on the flight distance.

Did you know? Even if TUIfly is a non-EU airline, if the flight takes off from Cologne Bonn Airport, the European regulation applies in full.

How to know if the flight TUIfly Cologne - Antalya is eligible?

Check your actual arrival time at Antalya. If TUIfly made you wait more than three hours on the tarmac at Antalya International Airport, your claim is legitimate.

In the case of a cancellation, if you are notified less than 14 days before your departure from Cologne, the regulation applies in the same way.

What are the conditions for TUIfly to compensate you?

• Delay at arrival: You arrived with more than 3 hours delay at Antalya.
• Cancellation: The airline cancelled the flight less than 14 days before departure.
• Overbooking: You were denied boarding against your will at Cologne airport.
• Airline responsibility: The problem must be attributable to TUIfly (technical problem, sick crew, scheduling...).

The impact of a strike on your TUIfly compensation

Don't be fooled by TUIfly's vague terms: a 'wildcat' or declared strike remains the management responsibility of the company.

A strike by weather services at Cologne Bonn Airport or European air traffic control is an external cause over which TUIfly has no control.

What are your rights at Cologne airport in case of prolonged wait?

Don't buy your food without first asking TUIfly for coupons. If you do, keep your receipts carefully.

Your forced stay at Cologne shouldn't cost you a penny more than originally planned for your CGN-AYT trip.

Steps: how to get your 400 € from TUIfly?

For your Cologne - Antalya trip, every minute counts. Note the reasons given by TUIfly staff at the Cologne Bonn Airport counter during the incident.

By entrusting your case regarding flight CGN-AYT to our experts, you benefit from the 'No Win, No Fee' principle.

How long does it take to get the 400 € compensation?

Patience is often the watchword. Airlines receive thousands of requests weekly and processing your file for the flight from Cologne to Antalya International Airport can drag on if you don't follow up.

A collective action on the TUIfly flight from Cologne can also be a way to get your funds faster.

What to do faced with silence or refusal from the airline?

Don't take TUIfly's email for granted claiming that the airport was blocked by snow without checking official reports.

Experts in aviation law have a colossal history of TUIfly convictions, which is a decisive advantage.