Flight compensation TUIfly:
Faro — Stuttgart
Was your flight between Faro Airport (FAO) and Stuttgart Airport (STR) delayed or cancelled? European law EC 261/2004 protects you with no upfront costs.
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How to be compensated by TUIfly on the Faro (FAO) - Stuttgart (STR) line
Have you experienced a major inconvenience during your trip between Faro and Stuttgart with TUIfly? A flight delayed by several hours, a last-minute cancellation, or overbooking can ruin your plans.
Thanks to the European CE 261 text, passengers who are victims of these issues on a trip of 1 902 km have the right to demand flat-rate compensation from the carrier.
Why are you entitled to 400 €?
The European Regulation EC 261/2004 is very strict regarding air passenger rights. The amount of fixed compensation does not depend on the price of your ticket, but only on the flight distance.
Details of your right to compensation
- Departure airport: Faro Airport (FAO)
- Arrival airport: Stuttgart Airport (STR)
- Flight distance: 1 902 km (~2h23)
- Applicable compensation: 400 €
Too few travelers claim their due (less than 15% on average). Don't let this compensation fly away: the procedure, although sometimes administratively heavy on the company side, is an absolute right for the consumer.
How to know if the flight TUIfly Faro - Stuttgart is eligible?
The compensation for flight FAO-STR is compensation for lost time and not a simple refund of airport taxes.
Keeping your travel documents for the TUIfly FAO-STR flight is crucial to prove that you were present at boarding at Faro.
What are the conditions for TUIfly to compensate you?
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Delay at arrival: You arrived with more than 3 hours delay at Stuttgart.
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Cancellation: The airline cancelled the flight less than 14 days before departure.
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Overbooking: You were denied boarding against your will at Faro airport.
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Airline responsibility: The problem must be attributable to TUIfly (technical problem, sick crew, scheduling...).
Warning: Extraordinary circumstances (extreme weather preventing takeoff from Faro, air traffic controllers' strike, political instability) exempt the airline from its obligation to compensate.
The impact of a strike on your TUIfly compensation
When a social movement disrupts your itinerary to Stuttgart Airport, the company will often try to clear itself. However, a strike by its own staff is no longer, in the majority of cases, considered an exonerating circumstance.
On the other hand, if it is the air traffic controllers, the baggage handlers at Faro Airport airport, or the security staff who are on strike, it is indeed an extraordinary circumstance. In this precise scenario, the 400 € will not be due.
What are your rights at Faro airport in case of prolonged wait?
Assistance is due from 2 hours of delay for a flight of this distance. TUIfly must ensure the well-being of its passengers stuck at Faro.
If your new flight is not scheduled until the next day, the company must also take care of your hotel night near Faro Airport and the transfer by taxi or bus between the airport and the place of accommodation.
Steps: how to get your 400 € from TUIfly?
Getting justice against carrier TUIfly requires perseverance. No response or standardized refusals are common tactics.
Don't fill out complex forms on the TUIfly website. Go through a passenger defense portal to secure your 400 € indemnity.
How long does it take to get the 400 € compensation?
On the FAO-STR line, delays can vary according to the reactivity of TUIfly's legal department.
The advantage of delegating your claim to a major LegalTech player is that they can speed up this process thanks to automated formal notice systems and the constant threat of legal proceedings.
What to do faced with silence or refusal from the airline?
An unfounded refusal from TUIfly is a practice that experts know perfectly how to bypass by citing the right articles of Regulation 261.
For your 400 €, don't compromise with TUIfly without the opinion of a professional who knows the real value of your prejudice at Faro.
Frequently Asked Questions: Flight Faro - Stuttgart
Everything you need to know about your request under European Union law.