Flight compensation TUIfly:
Frankfurt — Fuerteventura

Refund and compensation TUIfly: route Frankfurt to Fuerteventura

If your trip departing from Frankfurt am Main International Airport and arriving at Fuerteventura Airport operated by TUIfly was disrupted, you are not alone against the airline.

European legislation strictly frames passenger rights. For a distance of 3 056 km as is the case here, legal compensation is due if the company is at fault.

Why are you entitled to 400 €?

The European Regulation EC 261/2004 is very strict regarding air passenger rights. The amount of fixed compensation does not depend on the price of your ticket, but only on the flight distance.

This is not a commercial gesture from TUIfly, but a legal obligation that applies to all flights within the scope of the directive.

How to know if the flight TUIfly Frankfurt - Fuerteventura is eligible?

Check your actual arrival time at Fuerteventura. If TUIfly made you wait more than three hours on the tarmac at Fuerteventura Airport, your claim is legitimate.

Also note that the distance of 3 056 km perfectly justifies the compensation bracket of 400 €. This amount is net and the airline cannot derogate from it in its own terms and conditions.

What are the conditions for TUIfly to compensate you?

• Delay at arrival: You arrived with more than 3 hours delay at Fuerteventura.
• Cancellation: The airline cancelled the flight less than 14 days before departure.
• Overbooking: You were denied boarding against your will at Frankfurt airport.
• Airline responsibility: The problem must be attributable to TUIfly (technical problem, sick crew, scheduling...).

The impact of a strike on your TUIfly compensation

Don't be fooled by TUIfly's vague terms: a 'wildcat' or declared strike remains the management responsibility of the company.

Warning however: if the cancellation is directly attributable to the airport staff or a decision by air navigation, TUIfly is released from its obligation to pay the legal indemnity of 400 euros, but not from its duty of assistance.

What are your rights at Frankfurt airport in case of prolonged wait?

Don't buy your food without first asking TUIfly for coupons. If you do, keep your receipts carefully.

Your forced stay at Frankfurt shouldn't cost you a penny more than originally planned for your FRA-FUE trip.

Steps: how to get your 400 € from TUIfly?

Starting a procedure against TUIfly for a flight from Frankfurt to Fuerteventura can be complex if you decide to go it alone. Customer service often tends to invoke the weather to clear themselves.

By entrusting your case regarding flight FRA-FUE to our experts, you benefit from the 'No Win, No Fee' principle.

How long does it take to get the 400 € compensation?

Patience is often the watchword. Airlines receive thousands of requests weekly and processing your file for the flight from Frankfurt to Fuerteventura Airport can drag on if you don't follow up.

Technology today allows real-time tracking of the progress of your request against TUIfly on your smartphone.

What to do faced with silence or refusal from the airline?

Hitting a wall or getting a 'standard' negative response is unfortunately the lot of many passengers who claim only for the prejudice suffered on the Frankfurt - Fuerteventura line.

Experts in aviation law have a colossal history of TUIfly convictions, which is a decisive advantage.