Disrupted flight (EC 261/2004)

Flight compensation TUIfly:
Frankfurt — Kerkyra/corfu

Planned legal compensation: 250 €

Was your flight between Frankfurt am Main International Airport (FRA) and Ioannis Kapodistrias International Airport (CFU) delayed or cancelled? European law EC 261/2004 protects you with no upfront costs.

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Claim and compensation for flight TUIfly Frankfurt - Kerkyra/corfu

The FRA - CFU route operated by TUIfly experienced a disruption? Whether it was a technical or operational issue, you could claim a flat sum.

Given the route between Frankfurt and Kerkyra/corfu (1 461 km), the European scale provides automatic financial protection in case of failure by TUIfly.

Why are you entitled to 250 €?

The European Regulation EC 261/2004 is very strict regarding air passenger rights. The amount of fixed compensation does not depend on the price of your ticket, but only on the flight distance.

Details of your right to compensation

  • Departure airport: Frankfurt am Main International Airport (FRA)
  • Arrival airport: Ioannis Kapodistrias International Airport (CFU)
  • Flight distance: 1 461 km (~1h50)
  • Applicable compensation: 250 €

Did you know? Even if TUIfly is a non-EU airline, if the flight takes off from Frankfurt am Main International Airport, the European regulation applies in full.

How to know if the flight TUIfly Frankfurt - Kerkyra/corfu is eligible?

To determine if your trip between Frankfurt and Kerkyra/corfu entitles you to compensation, the main criterion is the delay at arrival (and not at departure). It must be more than 3 hours.

In the case of a cancellation, if you are notified less than 14 days before your departure from Frankfurt, the regulation applies in the same way.

What are the conditions for TUIfly to compensate you?

  • Delay at arrival: You arrived with more than 3 hours delay at Kerkyra/corfu.
  • Cancellation: The airline cancelled the flight less than 14 days before departure.
  • Overbooking: You were denied boarding against your will at Frankfurt airport.
  • Airline responsibility: The problem must be attributable to TUIfly (technical problem, sick crew, scheduling...).

Warning: Extraordinary circumstances (extreme weather preventing takeoff from Frankfurt, air traffic controllers' strike, political instability) exempt the airline from its obligation to compensate.

The impact of a strike on your TUIfly compensation

The question of strikes is a frequent point of friction during a claim. It is vital to distinguish between a strike by TUIfly staff (pilots, flight attendants) and an external strike.

In all cases, a precise analysis of flight logs will confirm if the weather or traffic conditions were truly exceptional.

What are your rights at Frankfurt airport in case of prolonged wait?

If Frankfurt am Main International Airport airport becomes your temporary residence because of TUIfly, know that your essential needs must be covered by the carrier.

In the case of a flight postponement until the next day, the regulation stipulates that hotel accommodation and transfers from and to Frankfurt am Main International Airport airport are entirely the responsibility of the air carrier.

Steps: how to get your 250 € from TUIfly?

For your Frankfurt - Kerkyra/corfu trip, every minute counts. Note the reasons given by TUIfly staff at the Frankfurt am Main International Airport counter during the incident.

By entrusting your case regarding flight FRA-CFU to our experts, you benefit from the 'No Win, No Fee' principle.

How long does it take to get the 250 € compensation?

Don't be surprised if you don't hear back within fifteen days of your request. The average time observed for a company like TUIfly to validate a complex file often varies between four and twelve weeks.

The advantage of delegating your claim to a major LegalTech player is that they can speed up this process thanks to automated formal notice systems and the constant threat of legal proceedings.

What to do faced with silence or refusal from the airline?

The first refusal from TUIfly should not discourage you. Very often, passenger services invoke 'weather' by default to test the traveler's determination.

For your 250 €, don't compromise with TUIfly without the opinion of a professional who knows the real value of your prejudice at Frankfurt.

Help & Information

Frequently Asked Questions: Flight Frankfurt - Kerkyra/corfu

Everything you need to know about your request under European Union law.

What is the exact amount of compensation for a cancelled TUIfly flight from Frankfurt to Kerkyra/corfu?

According to European Regulation EC 261/2004, the distance between FRA and CFU being 1 461 km, the legal fixed compensation is set at 250 € per passenger, regardless of the initial price of the plane ticket.

How much time do I have to claim my compensation from TUIfly?

The legal limitation period depends on the country where the airline or the airport is based or the competent jurisdiction. Generally it varies from 2 to 5 years, but in France, you have up to 5 years to assert your rights.
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