Flight compensation TUIfly:
Frankfurt — Kos

How to be compensated by TUIfly on the Frankfurt (FRA) - Kos (KGS) line

Have you experienced a major inconvenience during your trip between Frankfurt and Kos with TUIfly? A flight delayed by several hours, a last-minute cancellation, or overbooking can ruin your plans.

Directive 261/2004 is clear: for 2 088 km of flight, the company TUIfly is subject to a compensation obligation if the delay exceeds 3 hours or if the flight is cancelled.

Why are you entitled to 400 €?

The European Regulation EC 261/2004 is very strict regarding air passenger rights. The amount of fixed compensation does not depend on the price of your ticket, but only on the flight distance.

Remember that this law applies whether you are traveling in economy or business class, and regardless of the passenger's nationality.

How to know if the flight TUIfly Frankfurt - Kos is eligible?

For an TUIfly flight from Frankfurt to Kos, punctuality is a performance obligation. A delay of 180 minutes triggers the right to financial compensation of 400 €.

Keeping your travel documents for the TUIfly FRA-KGS flight is crucial to prove that you were present at boarding at Frankfurt.

What are the conditions for TUIfly to compensate you?

• Delay at arrival: You arrived with more than 3 hours delay at Kos.
• Cancellation: The airline cancelled the flight less than 14 days before departure.
• Overbooking: You were denied boarding against your will at Frankfurt airport.
• Airline responsibility: The problem must be attributable to TUIfly (technical problem, sick crew, scheduling...).

The impact of a strike on your TUIfly compensation

A work stoppage of TUIfly crews is considered inherent in the normal activity of the carrier and no longer constitutes a valid excuse to refuse the 400 €.

Warning however: if the cancellation is directly attributable to the airport staff or a decision by air navigation, TUIfly is released from its obligation to pay the legal indemnity of 400 euros, but not from its duty of assistance.

What are your rights at Frankfurt airport in case of prolonged wait?

In addition to financial compensation, the European regulation guarantees what is called a 'right to care.' If your flight is delayed departing from Frankfurt am Main International Airport, TUIfly must provide you with free meals and refreshments in reasonable quantity given the delay.

Some passengers are unaware that transportation between the hotel and Frankfurt am Main International Airport terminal is also included in the legal package due by TUIfly.

Steps: how to get your 400 € from TUIfly?

The formal notice letter and the collection of evidence of delay at Kos Airport airport (boarding pass, certificate) are mandatory steps to face the airline.

Partner LegalTech services have tools to check actual TUIfly flight logs and contradict false weather excuses.

How long does it take to get the 400 € compensation?

Patience is often the watchword. Airlines receive thousands of requests weekly and processing your file for the flight from Frankfurt to Kos Airport can drag on if you don't follow up.

A collective action on the TUIfly flight from Frankfurt can also be a way to get your funds faster.

What to do faced with silence or refusal from the airline?

Don't take TUIfly's email for granted claiming that the airport was blocked by snow without checking official reports.

Experts in aviation law have a colossal history of TUIfly convictions, which is a decisive advantage.