Disrupted flight (EC 261/2004)

Flight compensation TUIfly:
Gran Canaria — Nuernberg

Planned legal compensation: 400 €

Was your flight between Gran Canaria Airport (LPA) and Nuremberg Airport (NUE) delayed or cancelled? European law EC 261/2004 protects you with no upfront costs.

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File your refund for TUIfly Gran Canaria → Nuernberg

The stress of a cancellation at Gran Canaria Airport towards Nuernberg with TUIfly gives you a right to a payout. Here are the steps you can take.

European legislation upholds passenger rights. For 3 287 km, the statutory payout applies if {the airline is at fault|TUIfly bears responsibility}. Your flight falls within the medium-haul tier.

Why are you entitled to 400 €?

The European Regulation EC 261/2004 is very strict regarding air passenger rights. The amount of fixed compensation does not depend on the price of your ticket, but only on the flight distance.

Details of your right to compensation

  • Departure airport: Gran Canaria Airport (LPA)
  • Arrival airport: Nuremberg Airport (NUE)
  • Flight distance: 3 287 km (~4h07)
  • Applicable compensation: 400 €

Since the landmark CJEU judgment, significant arrival delays are treated like a cancellation for the right to compensation. This significantly strengthened the reach of CE 261.

How to know if the flight TUIfly Gran Canaria - Nuernberg is eligible?

Your entitlement depends on verifiable facts. Air traffic logs will confirm the exact time of door opening at Nuremberg Airport.

Even if TUIfly reroutes you, the 400€ compensation still applies if the arrival at Nuernberg exceeds 3 hours.

What are the conditions for TUIfly to compensate you?

  • Delay at arrival: You arrived with more than 3 hours delay at Nuernberg.
  • Cancellation: The airline cancelled the flight less than 14 days before departure.
  • Overbooking: You were denied boarding against your will at Gran Canaria airport.
  • Airline responsibility: The problem must be attributable to TUIfly (technical problem, sick crew, scheduling...).

Warning: Extraordinary circumstances (extreme weather preventing takeoff from Gran Canaria, air traffic controllers' strike, political instability) exempt the airline from its obligation to compensate.

The impact of a strike on your TUIfly compensation

A strike action by TUIfly's flight staff is deemed part of the normal activity of the carrier and no longer constitutes a valid excuse to refuse the 400€.

It's worth noting that the obligation to prove rests on TUIfly. It is the carrier's responsibility to demonstrate that the disruption of your Gran Canaria-Nuernberg flight results from a truly unforeseeable event.

What are your rights at Gran Canaria airport in case of prolonged wait?

On top of the {financial compensation|400€ indemnity}, EU regulation guarantees what is known as a "right to care". If your flight is delayed at Gran Canaria Airport, TUIfly must provide you at no cost with food and drinks proportionate to the delay.

Even in extraordinary circumstances, the right to assistance at Gran Canaria remains valid. The hotel is owed if TUIfly pushes your flight by a day.

Steps: how to get your 400 € from TUIfly?

For your Gran Canaria - Nuernberg flight, every detail matters. Note down the explanations provided by TUIfly staff at Gran Canaria Airport during the disruption.

By entrusting your LPA-NUE case to our experts, you benefit from the "no result, no charge" principle (you only pay if you win).

How long does it take to get the 400 € compensation?

Persistence is usually essential. Airlines handle thousands of claims weekly and your Gran Canaria to Nuremberg Airport case can drag on if you don't follow up.

By opting for a platform with no upfront costs, you have nothing to lose. If the 400€ case fails, you pay nothing. It's that simple.

What to do faced with silence or refusal from the airline?

Data shows that a majority of first rejections from TUIfly don't hold up when challenged by a documented counter-claim. Don't stop at the first hurdle.

Specialist lawyers have a extensive catalogue of judgments against TUIfly, which is a decisive advantage in negotiations.

Help & Information

Frequently Asked Questions: Flight Gran Canaria - Nuernberg

Everything you need to know about your request under European Union law.

What is the exact amount of compensation for a cancelled TUIfly flight from Gran Canaria to Nuernberg?

According to European Regulation EC 261/2004, the distance between LPA and NUE being 3 287 km, the legal fixed compensation is set at 400 € per passenger, regardless of the initial price of the plane ticket.

How much time do I have to claim my compensation from TUIfly?

The legal limitation period depends on the country where the airline or the airport is based or the competent jurisdiction. Generally it varies from 2 to 5 years, but in France, you have up to 5 years to assert your rights.
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