Disrupted flight (EC 261/2004)

Flight compensation TUIfly:
Gran Canaria — Stuttgart

Planned legal compensation: 400 €

Was your flight between Gran Canaria Airport (LPA) and Stuttgart Airport (STR) delayed or cancelled? European law EC 261/2004 protects you with no upfront costs.

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Claim your compensation for TUIfly Gran Canaria - Stuttgart

Your compensation claim for the TUIfly flight from Gran Canaria to Stuttgart is likely valid. Flight disruptions is frustrating for every passenger.

The passenger protection under CE 261/2004 kicks in automatically when TUIfly fails its obligations on the 3 125 km route from Gran Canaria to Stuttgart.

Why are you entitled to 400 €?

The European Regulation EC 261/2004 is very strict regarding air passenger rights. The amount of fixed compensation does not depend on the price of your ticket, but only on the flight distance.

Details of your right to compensation

  • Departure airport: Gran Canaria Airport (LPA)
  • Arrival airport: Stuttgart Airport (STR)
  • Flight distance: 3 125 km (~3h54)
  • Applicable compensation: 400 €

This cornerstone regulation of EU transport law protects over 900 million journeys annually. Despite this, the vast majority never claim due to ignorance.

How to know if the flight TUIfly Gran Canaria - Stuttgart is eligible?

To check if your journey between Gran Canaria and Stuttgart qualifies for compensation, the key criterion is the delay at destination ({not the departure delay|measured at Stuttgart Airport}). It must exceed 3 hours.

Note that the distance of 3 125 km fully justifies the 400€ compensation tier. This amount is net and {the airline|TUIfly} cannot override it through its own general conditions of sale.

What are the conditions for TUIfly to compensate you?

  • Delay at arrival: You arrived with more than 3 hours delay at Stuttgart.
  • Cancellation: The airline cancelled the flight less than 14 days before departure.
  • Overbooking: You were denied boarding against your will at Gran Canaria airport.
  • Airline responsibility: The problem must be attributable to TUIfly (technical problem, sick crew, scheduling...).

Warning: Extraordinary circumstances (extreme weather preventing takeoff from Gran Canaria, air traffic controllers' strike, political instability) exempt the airline from its obligation to compensate.

The impact of a strike on your TUIfly compensation

Not all strike{s} exempt the airline from its obligations. If your Gran Canaria - Stuttgart delay was caused by an staff strike at TUIfly, the CJEU have confirmed that this entitles you to a payout.

Remember that the burden of proof lies with TUIfly. It is up to the airline to prove that the delay of your Gran Canaria→Stuttgart flight was caused by a genuinely extraordinary event.

What are your rights at Gran Canaria airport in case of prolonged wait?

Care is due after 2h of delay for this route. TUIfly must guarantee the wellbeing of passengers stranded at Gran Canaria. The threshold rises to 3 hours for flights of 1500 to 3500 km.

Your involuntary layover at Gran Canaria must not cost you any additional money beyond your initial ticket for LPA-STR. For a medium-haul, accommodation costs at Gran Canaria can be significant — TUIfly must cover them.

Steps: how to get your 400 € from TUIfly?

For your Gran Canaria - Stuttgart flight, every detail matters. Note down the explanations provided by TUIfly staff at Gran Canaria Airport during the disruption.

By entrusting your LPA-STR case to our experts, you benefit from the "no result, no charge" principle (you only pay if you win).

How long does it take to get the 400 € compensation?

Airlines like TUIfly often fast-track cases backed by law firms to prevent additional costs. Medium-haul cases have a standard processing timeline.

By handing over the recovery of your 400€ to a professional service, you avoid long delays and the anxiety of seeing your case shelved, as follow-ups are handled by aviation law professionals.

What to do faced with silence or refusal from the airline?

Don't take at face value TUIfly's email claiming that Gran Canaria's airport was blocked by snow without consulting certified METAR data.

The success rate of specialist firms against TUIfly approaches 98% when the claim is legitimate. This proves the strength of Regulation CE 261 against unjustified refusals.

Help & Information

Frequently Asked Questions: Flight Gran Canaria - Stuttgart

Everything you need to know about your request under European Union law.

What is the exact amount of compensation for a cancelled TUIfly flight from Gran Canaria to Stuttgart?

According to European Regulation EC 261/2004, the distance between LPA and STR being 3 125 km, the legal fixed compensation is set at 400 € per passenger, regardless of the initial price of the plane ticket.

How much time do I have to claim my compensation from TUIfly?

The legal limitation period depends on the country where the airline or the airport is based or the competent jurisdiction. Generally it varies from 2 to 5 years, but in France, you have up to 5 years to assert your rights.
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