Disrupted flight (EC 261/2004)

Flight compensation TUIfly:
Hannover — Funchal

Planned legal compensation: 400 €

Was your flight between Hannover Airport (HAJ) and Madeira Airport (FNC) delayed or cancelled? European law EC 261/2004 protects you with no upfront costs.

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Refund and compensation TUIfly: route Hannover to Funchal

If your trip departing from Hannover Airport and arriving at Madeira Airport operated by TUIfly was disrupted, you are not alone against the airline.

Given the route between Hannover and Funchal (3 053 km), the European scale provides automatic financial protection in case of failure by TUIfly.

Why are you entitled to 400 €?

The European Regulation EC 261/2004 is very strict regarding air passenger rights. The amount of fixed compensation does not depend on the price of your ticket, but only on the flight distance.

Details of your right to compensation

  • Departure airport: Hannover Airport (HAJ)
  • Arrival airport: Madeira Airport (FNC)
  • Flight distance: 3 053 km (~3h49)
  • Applicable compensation: 400 €

Did you know? Even if TUIfly is a non-EU airline, if the flight takes off from Hannover Airport, the European regulation applies in full.

How to know if the flight TUIfly Hannover - Funchal is eligible?

Check your actual arrival time at Funchal. If TUIfly made you wait more than three hours on the tarmac at Madeira Airport, your claim is legitimate.

In the case of a cancellation, if you are notified less than 14 days before your departure from Hannover, the regulation applies in the same way.

What are the conditions for TUIfly to compensate you?

  • Delay at arrival: You arrived with more than 3 hours delay at Funchal.
  • Cancellation: The airline cancelled the flight less than 14 days before departure.
  • Overbooking: You were denied boarding against your will at Hannover airport.
  • Airline responsibility: The problem must be attributable to TUIfly (technical problem, sick crew, scheduling...).

Warning: Extraordinary circumstances (extreme weather preventing takeoff from Hannover, air traffic controllers' strike, political instability) exempt the airline from its obligation to compensate.

The impact of a strike on your TUIfly compensation

Not all strikes exempt the company from its obligations. If the delay of your Hannover - Funchal trip is due to an internal strike within TUIfly, the European justice recently ruled that this entitles to compensation.

A strike by weather services at Hannover Airport or European air traffic control is an external cause over which TUIfly has no control.

What are your rights at Hannover airport in case of prolonged wait?

If Hannover Airport airport becomes your temporary residence because of TUIfly, know that your essential needs must be covered by the carrier.

Your forced stay at Hannover shouldn't cost you a penny more than originally planned for your HAJ-FNC trip.

Steps: how to get your 400 € from TUIfly?

Starting a procedure against TUIfly for a flight from Hannover to Funchal can be complex if you decide to go it alone. Customer service often tends to invoke the weather to clear themselves.

If you don't have the time or the desire to engage in long email exchanges, delegating your claim to lawyers is the most effective solution to see your 400 € arrive in your bank account.

How long does it take to get the 400 € compensation?

Airlines like TUIfly sometimes prioritize cases defended by law firms to avoid late interests.

A collective action on the TUIfly flight from Hannover can also be a way to get your funds faster.

What to do faced with silence or refusal from the airline?

Hitting a wall or getting a 'standard' negative response is unfortunately the lot of many passengers who claim only for the prejudice suffered on the Hannover - Funchal line.

Experts in aviation law have a colossal history of TUIfly convictions, which is a decisive advantage.

Help & Information

Frequently Asked Questions: Flight Hannover - Funchal

Everything you need to know about your request under European Union law.

What is the exact amount of compensation for a cancelled TUIfly flight from Hannover to Funchal?

According to European Regulation EC 261/2004, the distance between HAJ and FNC being 3 053 km, the legal fixed compensation is set at 400 € per passenger, regardless of the initial price of the plane ticket.

How much time do I have to claim my compensation from TUIfly?

The legal limitation period depends on the country where the airline or the airport is based or the competent jurisdiction. Generally it varies from 2 to 5 years, but in France, you have up to 5 years to assert your rights.
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