Disrupted flight (EC 261/2004)

Flight compensation TUIfly:
Kos — Hannover

Planned legal compensation: 400 €

Was your flight between Kos Airport (KGS) and Hannover Airport (HAJ) delayed or cancelled? European law EC 261/2004 protects you with no upfront costs.

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Get your TUIfly flight compensation for the route Kos - Hannover

No one likes waiting for hours at the airport. If TUIfly did not respect its scheduled times for your Kos - Hannover flight, the law is on your side.

Directive 261/2004 is clear: for 2 209 km of flight, the company TUIfly is subject to a compensation obligation if the delay exceeds 3 hours or if the flight is cancelled.

Why are you entitled to 400 €?

The European Regulation EC 261/2004 is very strict regarding air passenger rights. The amount of fixed compensation does not depend on the price of your ticket, but only on the flight distance.

Details of your right to compensation

  • Departure airport: Kos Airport (KGS)
  • Arrival airport: Hannover Airport (HAJ)
  • Flight distance: 2 209 km (~2h46)
  • Applicable compensation: 400 €

Too few travelers claim their due (less than 15% on average). Don't let this compensation fly away: the procedure, although sometimes administratively heavy on the company side, is an absolute right for the consumer.

How to know if the flight TUIfly Kos - Hannover is eligible?

The compensation for flight KGS-HAJ is compensation for lost time and not a simple refund of airport taxes.

Keeping your travel documents for the TUIfly KGS-HAJ flight is crucial to prove that you were present at boarding at Kos.

What are the conditions for TUIfly to compensate you?

  • Delay at arrival: You arrived with more than 3 hours delay at Hannover.
  • Cancellation: The airline cancelled the flight less than 14 days before departure.
  • Overbooking: You were denied boarding against your will at Kos airport.
  • Airline responsibility: The problem must be attributable to TUIfly (technical problem, sick crew, scheduling...).

Warning: Extraordinary circumstances (extreme weather preventing takeoff from Kos, air traffic controllers' strike, political instability) exempt the airline from its obligation to compensate.

The impact of a strike on your TUIfly compensation

Not all strikes exempt the company from its obligations. If the delay of your Kos - Hannover trip is due to an internal strike within TUIfly, the European justice recently ruled that this entitles to compensation.

Even if 400 € is not payable due to an external strike at Kos, assistance (meals/hotel) remains mandatory for TUIfly.

What are your rights at Kos airport in case of prolonged wait?

The right to assistance is a crucial provision of the European text. Even before speaking of your 400 €, if the delay stretches at Kos Airport airport, TUIfly is required to distribute vouchers to eat and drink.

Do not hesitate to request this assistance at the company's counter. If it is refused and you have to advance food or hotel costs at Kos Airport, keep your receipts carefully to request direct reimbursement.

Steps: how to get your 400 € from TUIfly?

Getting justice against carrier TUIfly requires perseverance. No response or standardized refusals are common tactics.

Don't fill out complex forms on the TUIfly website. Go through a passenger defense portal to secure your 400 € indemnity.

How long does it take to get the 400 € compensation?

Patience is often the watchword. Airlines receive thousands of requests weekly and processing your file for the flight from Kos to Hannover Airport can drag on if you don't follow up.

A collective action on the TUIfly flight from Kos can also be a way to get your funds faster.

What to do faced with silence or refusal from the airline?

Hitting a wall or getting a 'standard' negative response is unfortunately the lot of many passengers who claim only for the prejudice suffered on the Kos - Hannover line.

In the last instance, it is the summons to court that often unlocks the payment. The company TUIfly will always prefer to compromise and pay the 400 € rather than incur additional legal costs for a lost cause in court.

Help & Information

Frequently Asked Questions: Flight Kos - Hannover

Everything you need to know about your request under European Union law.

What is the exact amount of compensation for a cancelled TUIfly flight from Kos to Hannover?

According to European Regulation EC 261/2004, the distance between KGS and HAJ being 2 209 km, the legal fixed compensation is set at 400 € per passenger, regardless of the initial price of the plane ticket.

How much time do I have to claim my compensation from TUIfly?

The legal limitation period depends on the country where the airline or the airport is based or the competent jurisdiction. Generally it varies from 2 to 5 years, but in France, you have up to 5 years to assert your rights.
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