Flight compensation TUIfly:
Kos — Stuttgart
Was your flight between Kos Airport (KGS) and Stuttgart Airport (STR) delayed or cancelled? European law EC 261/2004 protects you with no upfront costs.
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Procedure: TUIfly flight compensation from Kos to Stuttgart
Have you experienced a major inconvenience during your trip between Kos and Stuttgart with TUIfly? A flight delayed by several hours, a last-minute cancellation, or overbooking can ruin your plans.
Directive 261/2004 is clear: for 1 961 km of flight, the company TUIfly is subject to a compensation obligation if the delay exceeds 3 hours or if the flight is cancelled.
Why are you entitled to 400 €?
The European Regulation EC 261/2004 is very strict regarding air passenger rights. The amount of fixed compensation does not depend on the price of your ticket, but only on the flight distance.
Details of your right to compensation
- Departure airport: Kos Airport (KGS)
- Arrival airport: Stuttgart Airport (STR)
- Flight distance: 1 961 km (~2h27)
- Applicable compensation: 400 €
Too few travelers claim their due (less than 15% on average). Don't let this compensation fly away: the procedure, although sometimes administratively heavy on the company side, is an absolute right for the consumer.
How to know if the flight TUIfly Kos - Stuttgart is eligible?
The compensation for flight KGS-STR is compensation for lost time and not a simple refund of airport taxes.
Keeping your travel documents for the TUIfly KGS-STR flight is crucial to prove that you were present at boarding at Kos.
What are the conditions for TUIfly to compensate you?
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Delay at arrival: You arrived with more than 3 hours delay at Stuttgart.
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Cancellation: The airline cancelled the flight less than 14 days before departure.
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Overbooking: You were denied boarding against your will at Kos airport.
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Airline responsibility: The problem must be attributable to TUIfly (technical problem, sick crew, scheduling...).
Warning: Extraordinary circumstances (extreme weather preventing takeoff from Kos, air traffic controllers' strike, political instability) exempt the airline from its obligation to compensate.
The impact of a strike on your TUIfly compensation
Don't be fooled by TUIfly's vague terms: a 'wildcat' or declared strike remains the management responsibility of the company.
Warning however: if the cancellation is directly attributable to the airport staff or a decision by air navigation, TUIfly is released from its obligation to pay the legal indemnity of 400 euros, but not from its duty of assistance.
What are your rights at Kos airport in case of prolonged wait?
Assistance is due from 2 hours of delay for a flight of this distance. TUIfly must ensure the well-being of its passengers stuck at Kos.
Do not hesitate to request this assistance at the company's counter. If it is refused and you have to advance food or hotel costs at Kos Airport, keep your receipts carefully to request direct reimbursement.
Steps: how to get your 400 € from TUIfly?
The formal notice letter and the collection of evidence of delay at Stuttgart Airport airport (boarding pass, certificate) are mandatory steps to face the airline.
Partner LegalTech services have tools to check actual TUIfly flight logs and contradict false weather excuses.
How long does it take to get the 400 € compensation?
Some passengers wait more than 6 months for a response from TUIfly. An expert can reduce this time by half.
Technology today allows real-time tracking of the progress of your request against TUIfly on your smartphone.
What to do faced with silence or refusal from the airline?
Hitting a wall or getting a 'standard' negative response is unfortunately the lot of many passengers who claim only for the prejudice suffered on the Kos - Stuttgart line.
If you are certain of your right, you can refer to the Civil Aviation of the country of departure, or better yet, escalate the matter to the lower courts with the help of a specialized partner lawyer.
Frequently Asked Questions: Flight Kos - Stuttgart
Everything you need to know about your request under European Union law.