Flight compensation TUIfly:
Mulhouse — Kos

Legal right to compensation: TUIfly flight between Mulhouse and Kos

Your claim for compensation for the TUIfly flight from Mulhouse to Kos deserves to be examined. A flight delay or cancellation is a frustrating experience for any traveler.

By taking off from EuroAirport Basel-Mulhouse-Freiburg Airport, you are protected by the EU's legal framework. The distance of 2 000 km determines your legal compensation level.

Why are you entitled to 400 €?

The European Regulation EC 261/2004 is very strict regarding air passenger rights. The amount of fixed compensation does not depend on the price of your ticket, but only on the flight distance.

Did you know? Even if TUIfly is a non-EU airline, if the flight takes off from EuroAirport Basel-Mulhouse-Freiburg Airport, the European regulation applies in full.

How to know if the flight TUIfly Mulhouse - Kos is eligible?

Don't confuse ticket refund and legal compensation! Even if TUIfly offers you a voucher for your Mulhouse - Kos flight, you can still claim the 400 euros cash provided by law.

Upgrading or downgrading does not change your right to 400 € if the initial incident is qualified under Regulation 261.

What are the conditions for TUIfly to compensate you?

• Delay at arrival: You arrived with more than 3 hours delay at Kos.
• Cancellation: The airline cancelled the flight less than 14 days before departure.
• Overbooking: You were denied boarding against your will at Mulhouse airport.
• Airline responsibility: The problem must be attributable to TUIfly (technical problem, sick crew, scheduling...).

The impact of a strike on your TUIfly compensation

A work stoppage of TUIfly crews is considered inherent in the normal activity of the carrier and no longer constitutes a valid excuse to refuse the 400 €.

A strike by weather services at EuroAirport Basel-Mulhouse-Freiburg Airport or European air traffic control is an external cause over which TUIfly has no control.

What are your rights at Mulhouse airport in case of prolonged wait?

Don't buy your food without first asking TUIfly for coupons. If you do, keep your receipts carefully.

In the case of a flight postponement until the next day, the regulation stipulates that hotel accommodation and transfers from and to EuroAirport Basel-Mulhouse-Freiburg Airport airport are entirely the responsibility of the air carrier.

Steps: how to get your 400 € from TUIfly?

Starting a procedure against TUIfly for a flight from Mulhouse to Kos can be complex if you decide to go it alone. Customer service often tends to invoke the weather to clear themselves.

By entrusting your case regarding flight BSL-KGS to our experts, you benefit from the 'No Win, No Fee' principle.

How long does it take to get the 400 € compensation?

Airlines like TUIfly sometimes prioritize cases defended by law firms to avoid late interests.

Technology today allows real-time tracking of the progress of your request against TUIfly on your smartphone.

What to do faced with silence or refusal from the airline?

Hitting a wall or getting a 'standard' negative response is unfortunately the lot of many passengers who claim only for the prejudice suffered on the Mulhouse - Kos line.

Experts in aviation law have a colossal history of TUIfly convictions, which is a decisive advantage.